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    VCA triggered recording causes video signal loss

    Camera: DS-2DE4220IW-D Firmware: V5.4.0 build 160613 NVR: DS-7616NI-V Firmware: V3.0.15 build 150528 Hi folks During day time the camera is setup to record only on VCA (line crossing) During night it records continuous. I have an event triggered snapshot (1 picture, 1920x1080, +++++) setup to...
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    Is 5.4 an official release?

    Topic says most. And is www.hikvisioneurope.com/portal/ an official Hikvision website? Wondering since update frequency seems to have slowed down/stopped and the US site shows 5.3.6 as latest firmware. I am currently on 5.4, but email alerts are not functioning (not Gmail). Also the VCA arming...
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    PTZ camera scan modes?

    Can anyone explain the difference between Auto Scan, Frame Scan and Random Scan on a PTZ-camera? Manuals says the usual - that's it exists and can be configured.
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    No emails from camera after 5.4.0 upgrade. Works partially from NVR (not Gmail)

    Emails notifications stopped working from my cameras, after upgrading to 5.4.0. It sort of still works from the NVR, except that the 3 attached images are all blank (.jpg files are there), so cannot determine if it is a false alarm (=useless). Testing email from camera fails, and I have tried to...
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    IPC name vs. Channel name?

    Basically, what's the difference and how do you guys use them? The Channel name is on the OSD by default, but what made them create an IPC name in addition? Is the Channel no. always 1? User guides never give anything useful. They have a funny behaviour explaining technical terms with the very...
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    No substream on iVMS-4200

    When I right click cameras in iVMS-4200 (PC), and change to substream, I get a "Failed to reconnect (91)" error. Cannot restart Hiks in substream mode - only other PTZ can. Switching back to mainstream and cameras come right back on. I am on a 200GB monthly limit with my ISP, so would like to...
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    Dynamic Analysis lines and area during playback

    I have configured my two DS-2CD2342WD-I identically (have gone through config menus repeatedly - perhaps turning blind?): Motion Detection: Disabled (but Dynamic Analysis enabled) Intrusion detection: Enabled (and drawn) Line crossing: Enabled (and drawn) Firmware: V5.3.6 build 151105 (both)...
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