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Thanks Alistair, It doesn't have a reset but I managed to update the firmware with tftp then activate it with new password, shame Hikvision treat ends users in a shoddy manner, certainly won't be buying anymore Hikvision products from now on, can anybody suggest another decent camera brand that...

I am not a professional installer but have installed my own home cctv system and have been asked by various friends and family to install their home cctv. UP until now I have recommended Hikvision systems and have installed them, that was until I recently received a second-hand ip camera which...