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Thanks both, much appreciated. While testing just now, I noticed that I get really bad ghosting on the cams that are recording when I have HW decoding on. Very strange, guess I'm going back to software decoding...

When it was recording (ie with HW decoding OFF), this is the details of a video file it recorded:

It's a (fairly old) Foscam FI9901EP and I can't see anywhere to change the codec. The only relevant settings page I could see is the above. Thanks for the help!

Sorry I don't know. Is that determined by the camera? I thought if I was using direct-to-disc, then it doesn't matter how BI is decoding as it's the stream direct from the camera written to disc (so shouldn't matter how BI is decoding). Sorry if I've missed something!

Been using BI4 for years. Use direct to disc and runs perfectly. Added some more cameras recently and to reduce CPU usage I turned on HW decoding. All works except one camera that doesn't record anything when triggered and just saves an empty file. All other cameras fine. I tought that HW...

On my camera (Hikvision DS-2CD2143G0-I) you can't change the i-frame interval if it's using H265+. On a side note (now I'm using H264), is it good practice to set the i-frame interval to the same as the FPS? Thanks!

Hi all. I've been using BI for years with no problems and it's worked perfectly for me - using 3x Foscam cameras. These all use H264. I just added a Hikvision camera which I'm really pleased with. I've set it to use H265+, and the stream works OK, BI displays and records with VERY low...

Thanks for the speedy reply Fender. I realise VPN is a good solution, but I'm slightly confused by your answer, sorry. If the machine running BI can be compromised via the webserver, then I'd be concerned as there is a lot of other data on that machine that could be at risk. However, if just...

Hi all, Long time user of BI here, have six IP cams and used BI for 4 years without a hitch. I'm currently using the BI webserver on a custom port (i.e. not 80 or 8080 or anything like that). This is so that I don't have to open a port to each camera when I'm viewing remotely using my phone -...

Solved. Silly me - I hadn't enabled "webcast" on any of the cameras.

Hi I just switched on the BI web server and tried to connect from the local host and another machine with the same results. Basically, I can log in, but I can't see any cameras, or any other info (see screenshot). I've installed the ActiveX control, tried multiple browsers, tried swtiching to...

Hi fenderman I got it to work in the end...basically I had to have the channel number set to "1" on all cams. Otherwise, it forced the cam to switch to another channel INCLUDING the channel that BI was receiving. Very annoying. In the end I just bought the BI Android app as I think it's a...

Hi all I have three cameras and I'm using Blue Iris to record on motion detection. All works nicely. HOWEVER, when I access the cameras through the TinyCam Android app, it stops Blue Iris accessing the camera until I stop accessing through Android. Anyone had a similar issue? Any help would...

Really useful info - thank you. I looked in the Event Viewer and found that just after the time BlueIrisService.exe stopped running there were two warnings, both with source = User Profile Service. Given this was after the service stopped, it seems to be this is a result of the service...

Hi all, I'm running BI as a service and it runs perfectly most of the time - I'm really pleased. When it's running normally, I see that there are two process running: 1 - BlueIris.exe - the actual program doing the recording etc 2 - BlueIrisService.exe Now sometimes, BlueIrisService.exe...

Just a quick follow-up question - I am assuming that running BI as a service should work in this way, i.e. record on motion detect, even if the console isn't running?Thanks,Nick

Hi all,I'm running Blue Iris as a service. It's definitely running (I've checked task manager) and it's using 25% CPU so it's definitely doing something. Howver, it's not generating any alerts (i.e. it's not recording on motion detect).When I run the console, it all works as it should.Any...