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Call Uniden's help line, they will reset the doorbells in their server or assist you to get them working. 800-297-1023 8:30-4:30 CST.

You can get the Hik-Connect app from the apple store too.

Sorry. I saw the TFW LTE and I didn't think you were connected via WIFI. I have Uniden DB1 doorbells. One was a refurb and I couldn't connect to it. Tech support reset the registered server on my doorbell and I was able to use it. Give HIK tech support.

Your iPhone should be connected to the same network as the doorbell. Go to the settings on your phone and turn on the wifi, select the wifi network, input the password, and connect. Then run the connection for the doorbell. The s/w will select the wifi network and just input the password and...

yeah. just login to the app with the second phone with the original number and password.

You can manually load the new formware on the doorbell. Upgrade with SD Card: Put the new firmware (‘digicap.dav’ file) into SD card root directory, insert card to Wi-Fi door bell, restart device, device will automatically upgrade and reboot.

I forgot to say that there is also a reset button under the doorbell cover. Push and hold the reset button for 15 seconds and it will get you in the setup mode.

I should probably say that I just use the HiK connect app on my iPhone not a computer to access the doorbell. If you are losing access via a rtsp link, you might want to confirm the router's ip address of your doorbell and use that in the rtsp address. When my doorbell loses the connection to...

Have you tried deleting the device, close the HiK connect app, then open the app and adding the device? You will go thru the process and have to input the verification code just like the initial setup. geo

My doorbells, Uniden DB1, both record when the internet is down. I don't get notifications nor can I access the doorbell recordings until the router comes back on. I have separate modem and router. If they are combined, you might not have access.

With power at the doorbell and it not powering up, I would say the doorbell is dead. Contact the vendor fora replacement or contact Uniden support to exercise the 1 yr warranty.

2-pair? You should only have 1 pair of wires. If you have 2-pair, make sure you didn't cross them up when you cut and reattached them. Disconnect the doorbell. Reset the breaker. Check the power at the transformer to verify power is coming out of the transformer. If you have power at the...

Have you tried scanning the QR code (square image) on the back of the camera in step 2? Modify the SSID and password of the WiFi network (router), remove special characters like ‘_’, ‘@’ and space. Turn off mac address filtering in your router until you find out what the camera's mac address...

Maybe, is the app asking for the password of your wifi network? LaView ONE HALO - Doorbell Camera Product Information

Be sure to format it FAT32.

Voltage is 17.5VAC at the camera. Thanks for the caution.

From the "my device" screen, hit the "more" 3 dots on the bottom right, then go to Pictures and Videos. Capacity is on the bottom of the screen. I can record and playback From the "my device" screen and going to the 3 dots on the device line, hitting the Alarm Notification, now it shows Draw...

Success! The updating dot is gone. I loaded 1.4.62 build 180515 onto a formatted 32GB microSD, inserted it, powered it up and booted. It seems to work fine so far using either the Uniden or the HIKVision app. The "exec" file on the SD expanded to a couple of .bin files and 13 .dat files. I...

I have a Uniden DB1 and loaded the Uniden app on my iPhone. Tried to upgrade from 1.4.61 build 170821 to 1.4.62 build 180515 and it sat there for 4 hours without completing. I connected again and the DB1 still said it was upgrading. I have tried the HIKVision app and it still shows the...