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Worth checking if it has a reset button - usually near the flash card slot. Failing that the TFTP method usually works

Hi I have a Hikvision DS-7616NI-I2/16P that was bought used, and I found that the system was not reset to defaults. I am working with the vendor to recover the original password, but looking for a Plan B in case that fails. I tried using the online generator here to create a reset code...