Hi all
This is my first venure into CCTV kit. I just unboxed a new DS-2CD2732F-IS dome camera and connected it up to my NVR (DS-7604NI-SE/P). I can view the video from the camera fine on the NVR and also via web/software interfaces on a pc, but when I try to adjust PTZ i get the message that the camera "does not support the function", which is obviously not the case.
Is there something simple/stupid I'm overlooking? Note that I have not done anything at all physically to set up the camera yet - I didn't want to fit it before confirming everything works.
Thanks
Stu
This is my first venure into CCTV kit. I just unboxed a new DS-2CD2732F-IS dome camera and connected it up to my NVR (DS-7604NI-SE/P). I can view the video from the camera fine on the NVR and also via web/software interfaces on a pc, but when I try to adjust PTZ i get the message that the camera "does not support the function", which is obviously not the case.
Is there something simple/stupid I'm overlooking? Note that I have not done anything at all physically to set up the camera yet - I didn't want to fit it before confirming everything works.
Thanks
Stu