Geofencing issue

Todd Schmidt

Getting the hang of it
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May 17, 2019
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So I have the BI app on my iPhone X and my wife’s iPhone 8, both seem to be working great, except for geofencing on my wife’s. I can’t seem to enable it in the app and it’s not available in location services. Settings are the same for both devices and in BI, except my BI account is admin and hers isn’t. It works on my phone, but not hers. Any suggestions? Thanks.
 

fenderman

Staff member
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Mar 9, 2014
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So I have the BI app on my iPhone X and my wife’s iPhone 8, both seem to be working great, except for geofencing on my wife’s. I can’t seem to enable it in the app and it’s not available in location services. Settings are the same for both devices and in BI, except my BI account is admin and hers isn’t. It works on my phone, but not hers. Any suggestions? Thanks.
Her account needs to be admin as geofence has the capability to change profiles and other admin settings.
 
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