Hello all,
New to these forums and relatively new to BI. I'm cruising the threads that mention SUNBA because we have a new 805-DG20X Pro that we are trying to get up and running in BI. It is an auto-tracking camera. I was able to get video and config access to the cam in BI using a different model, but I have no PTZ functionality. I realize it's a newer camera and wondering if there is a process or status of brands/models to be added to BI? I don't know the status of any API for that camera.
It's frustrating, as we've found that these cameras that we've installed for customers get PTZ action for about 2 hours when first installed, but with MD and auto-tracking, they rarely get touched after the first day. But customer wants to play with it that first day. We can get to it via CMS, but don't want to put customers through that.
I appreciate any direction...and apologies for thread-hijacking.
KB
New to these forums and relatively new to BI. I'm cruising the threads that mention SUNBA because we have a new 805-DG20X Pro that we are trying to get up and running in BI. It is an auto-tracking camera. I was able to get video and config access to the cam in BI using a different model, but I have no PTZ functionality. I realize it's a newer camera and wondering if there is a process or status of brands/models to be added to BI? I don't know the status of any API for that camera.
It's frustrating, as we've found that these cameras that we've installed for customers get PTZ action for about 2 hours when first installed, but with MD and auto-tracking, they rarely get touched after the first day. But customer wants to play with it that first day. We can get to it via CMS, but don't want to put customers through that.
I appreciate any direction...and apologies for thread-hijacking.
KB