Recent content by raninaustin

Hey. Yeah I read that article which is where that one screenshot came from. In terms of ezviz, I can't get the system to see my device online via scanning my network or inputting the serial number manually. I get message "device is offline" and I cannot get passed this stage in order to input...

oh that photo was posted just to show the example in english.

Yes, I have triple verified the gateway addy. test in ntp was successful.. I'm getting motion detection snaps to my emails as well.

Yes, I put in the default gateway earlier that wouldn't be the issue at this point. I've removed the port triggers now thanks for reminding me.

I registered my cam with Hiddns and enabled it in my cam, still getting "device offline" in ezviz. I'm not sure what I can be missing in this process.

I would love to get get that working.Ezviz it still saying the device is offline. I don't understand that.. Can you tell in your opinion that the power over ethernet switch that my camera is plugged into via ethernet may be interfering with it on my LAN? But I can view the streaming live cam...

oh wait a minute... whoa... i can now view it remotely via ivms 4500 on my iphone!!!! I'm assuming the missing gateway address was the reason of my headache! OMGoodness, i feel lame. I so appreciate your help! THank you thank you thank you!!!

Yes it does say it's online in the hikvision online interface but in ezviz still saying it's offline when I add serial number. I just have 1 camera.

Should I take a minute to hook the cam to a power cable and hardwire it directly into the router removing the POE switch?

I am wirelessly connected to my internet on my pc and iphone btw... don't know if that would really make any difference. And just before i rebooted the ezviz in my hikvision portal said 'ONLINE"-- ugh now it's all oddly back in CHinese

okay, I rebooted pc and device and ezviz still not finding my camera via scan or manual input of serial. :(

Okay, I added that.

Ok. My setup is a Hikvision 23332 connected to a POE switch, the switch is connected to my gateway via ethernet cable. My camera is Chinese version, bought off of ebay, I tried to upgrade its firmware and bricked it recovered it now it's all in Chinese I use Google Chrome to translate...

OKay, I am trying to get it set up with ezviz but it's saying my device is offline. My cam is connected to a POE switch which is connected to my gateway could this be the problem. It's a pain in the a** to go outside uninstall the camera to connect power to it. ughhhhhhhh

Okay, I will try it in a bit and let you know the outcome... thank you so much *fingers crossed :)