We found one part of the solution : the Serial Number and QR Code on the device was the wrong one! Auto-detect corrected the mistake.
BUT
We didn't manage to make the device ring... We can access the camera, speak and hear but when someone ring nothing happens....
Someone has an idea?
My device...
Hello everyone,
I'm looking for help to install my new Dahua Doorbell VTO 2111D-WP. It is connected in ethernet to my livebox but I can't manage to initialize it. Error message is : "failure to search device". I tried to reset it several times. I tried to connect with iDMSS with iPhone...