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Confirmed > PullPointSubscrpption causes Longse reboots

Q™

Q™

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Confirmed > PullPointSubscription causes Longse reboots

I am posting this issue to a new topic as it appears that this specific issue has been raised in multiple posts to multiple topics and as a stand-alone topic it will be easier to point users to a topic rather than a post within a different discussion topic, lo entiendes?

I believe I have confirmed that -- when enabled -- the following Blue Iris (BI) setting...

  • Blue Iris > Camera Properties > Video > Configure > Get events with PullPointSubscription (enabled)
​...causes unintended reboots and subsequent loss of sigbal with each of my three (3) Longse cameras...

  • Longse LBW90S500
  • Longse LRDC60S500
  • Longse LBH24S200 (Besafe BS-BH24S200-POE rebrand)
I had each of these cameras running *without incident* and configured in Blue Iris as follows...

  • Blue Iris > Camera Properties > Video > Configure > Make: Longse
  • Blue Iris > Camera Properties > Video > Configure > Model: RTSP
  • Blue Iris > Camera Properties > Video > Configure >Get events with PullPointSubscription (disabled)
  • Blue Iris > Camera Properties > Video > Configure > Media/Video/RTSP Port: 554
  • Blue Iris > Camera Properties > Video > Configure > Discovery/ONVIF Port: 8999
  • Blue Iris > Camera Properties > Video > Configure > Receive Buffer (MB): 20
  • All other "BI Configure settings" were as per the BI defaults
In order to test the desired conditions I ran the BI "Find/Inspect" ONVIF function which resulted in the following settings, which I saved and the restarted the BI Windows background service...

  • Blue Iris > Camera Properties > Video > Configure > Make: Generic
  • Blue Iris > Camera Properties > Video > Configure > Model: RTSP H.264 / MJPG / MPEG4
  • Blue Iris > Camera Properties > Video > Configure >Get events with PullPointSubscription (enabled)
  • Blue Iris > Camera Properties > Video > Configure > Media/Video/RTSP Port: 554
  • Blue Iris > Camera Properties > Video > Configure > Discovery/ONVIF Port: 8999
  • Blue Iris > Camera Properties > Video > Configure > Receive Buffer (MB): 20
  • All other "BI Configure settings" were as per the BI defaults
After restarting the Blue Iris Windows background service I let all 3 cameras sit and cook for 10 hours. When I returned I noticed that Blue Iris "Status" matrix reported many, many "No Signal" indicators. The LBW90S500 was offline as wouldn't come back up. After a hard reboot of the POE switch with services all of these cameras the LBW90S500 came back online and I notices that, occasionally, Blue Iris would report that there was "No Signal" on one of these cameras as shown in the screenshot below.

After observing this issue, setting Blue Iris > Camera Properties > Video > Configure >Get events with PullPointSubscription to "Disabled" appears to resolve the issue.

There is certainly more testing which should be done, such as determining "does more than one (1) camera must have PullPointSubscription enabled for this issue to manifest itself," or "is this issue reproducible with other camera brands" but this is the extent of my testing.

I've done my bit here; perhaps someone would take it upon themselves to notify Ken please?

Thanks guys.

Q out!

salute3.gif

The error Blue Iris will report when your Longse camera reboots...

No Signal Error: 8000274d (refused; check IP address and port) 0

no-signal.jpg

How to setup your Longse camera in Blue Iris...

Longse-setup.jpg
 
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klasipca

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But I think you are running to conclusion when sample is too small to make any conc... :)
 
klasipca

klasipca

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Q2U said:
@klaspica: after your fourteenth birthday, perhaps you won't take these things so personally.
Click to expand...
Shucks, I will have to wait that long. Well, I am bummed since you might not be around to celebrate...

fenderman said:
An external poe splitter will solve all the problems.:rolleyes:
Click to expand...
This is undeniably false and unproven statement. I have tried using splitter to make myself a dinner and only junk comes out.
 
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