Help DS-2CD2335 Turret Camera keep rebooting

binh25

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I upgrade to firmware 5.4 from 5.3 and now the Camera keep rebooting non-stop

well at least I think it is as the NVR keep detecting it but cant get access to it and I see the camera infra red light lit up for a while during booting, then disappear and then lit up again and the cycle continue

is there a way to I can fix this or I am stuffed?
 

zero-degrees

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Did you attempt to upgrade a gray market china camera with english firmware?
 

binh25

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Did you attempt to upgrade a gray market china camera with english firmware?
Probably I have no idea I bought it from ali express and the firmware is english when I got it
also my camera is bullet typo

There is no factory reset button on this camera either? Is there anything I can do?
This is the Camera

Multi language DS 2CD2232 I5 3MP Bullet Camera with Bracket as gift Full HD POE Power CCTV Camera IR Camera-in Surveillance Cameras from Security & Protection on Aliexpress.com | Alibaba Group
 
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zero-degrees

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You bought a china region camera with multi language firmware. I've purchased from XinRay before - their is a reason the china region cameras with multi region firmware say "DO NOT UPGRADE" in very large bold text on their product page - they are one of the better sellers about clearly identifying there hacked firmware cameras. They do sell international versions that are upgradable and those are clearly marked and do cost more.

At any rate you have bricked your camera by applying the incorrect firmware update. Go over to the HIK section and start reading though the recovery guides as their are several threads.
Hikvision
 
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