Hik-Connect Error 91

Matrix1

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Has anyone experienced error code 91 on Apple ios ? 7 of 8 my cams are running. The only one cam that is not working is an 8mp Hikvision turret (2385).

Does anyone have a fix ?
 

basti76nie

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Did this camera only send the Main-Steam?
I think there is a issue with your Main and Sub Stram.
 

Matrix1

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In the recording configuration section I attempt to adjust the sub stream configuration and I received an error message that states operation failed this function is not supported by the camera
 

basti76nie

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And could you adjust this on one of the other cameras?
 

Matrix1

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Yes all the other cameras allow me to adjust substream. This 8mp (2385) is the only one that causes this issue
 

basti76nie

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So this is your Problem! You can try to "Reset to factory" and then try again.
 
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