SmartPSS Playback offset by an hour when exporting

djkprojects · Oct 15, 2017

Hello,

I'm using SmartPSS on my Mac and today I was trying to export an event recording however SmartPSS exporting function is offset by an hour. As you can see below selected time range is 10am to 12pm but the "Export Selection / Scissors" option is showing 11am to 1pm and and that's the timeframe that will export.

Any ideas what's causing this? The cameras time etc. is all correct. I'm in the UK

Thanks

Crazykiller · Oct 16, 2017

Had the same behavior. With latest SmartPSS windows version (>2.0.0.0) i didn’t recognize that behavior anymore.

djkprojects · Oct 16, 2017

Thanks for the info. Unfortunately I'm on Mac and v2.0 seems to be the latest version that I can see on the official Dahua website

Unless someone can share a link to a newer version?

Thanks

tigerwillow1 · Oct 16, 2017

I have the same problem with version 2.00.1 on windows. I've learned to live with it and use the time shown in the box instead of the position on the timeline. We're on daylight savings time now and I wonder if the behavior will change when we go off?

RazorsEDGE · Oct 16, 2017

Same here. No solution.

djkprojects · Oct 16, 2017

tigerwillow1 said:
I have the same problem with version 2.00.1 on windows. I've learned to live with it and use the time shown in the box instead of the position on the timeline. We're on daylight savings time now and I wonder if the behavior will change when we go off?

That's a good point and could as well be the reason. We'll see end of October

jmcu · Oct 16, 2017

tigerwillow1 said:
I have the same problem with version 2.00.1 on windows. I've learned to live with it and use the time shown in the box instead of the position on the timeline. We're on daylight savings time now and I wonder if the behavior will change when we go off?

2.01.0 windows version fixes this issue..

Ubaid-Dahua · Oct 17, 2017

You all can try V2.01.00 .. this issue is resolved i think.

djkprojects · Oct 17, 2017

Ubaid-Dahua said:
You all can try V2.01.00 .. this issue is resolved i think.

Where can I download one for Mac?

djkprojects · Oct 19, 2017

heard no reply so the issue is not resolved obviously

Crazykiller · Oct 20, 2017

Not for Mac

Or you could use wine or a VM to test the windows version. Totally new look and feel in the 2.0.1.0

djkprojects · Oct 20, 2017

Crazykiller said:
Not for Mac
Or you could use wine or a VM to test the windows version. Totally new look and feel in the 2.0.1.0

I tried wine and crossover but the IVS screen doesn't work properly for me :/ Does it work for you ? In terms of the look I couldn't see much difference tbh

djkprojects · Jun 18, 2018

Hello,

Been a while. Has anybody figured out how to fix this in SmartPSS for Mac ? Pretty much year on and no newer version available and issue still there

Thanks

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SmartPSS Playback offset by an hour when exporting

djkprojects

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