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Need Clips Pane Explanation

Eddie Current

Eddie Current

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I reconfigured BI with all clip folders on the same drive as BI i.e. D:BI\db and so on All recording are showing up in the "Alerts" tab and only "New" recording are showing up in "New" tab. If I choose "ALL" tab I only get new recordings. Not sure if this is right or need to change a setting?

Win7pro 64bit in custom box w/i7-4790/16gb-ram/2ea SSD drives (C/D) and 12 Hikvison cams
 
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Eddie Current

Eddie Current

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Ok, so I check my system this morning and the clip window doesn't show any clips from today. But they show up in the time line, I shut down and restart the app and they now show up. FYI, BI is running as a service.

Question: what gives, why is it doing this?
 
Eddie Current

Eddie Current

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Well several days have passed and the "Clips" window still does not update from one day to the next. Just wondering if this is too big of a task for the forum, maybe need to call Ken.
 
looney2ns

looney2ns

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Eddie Current said:
Well several days have passed and the "Clips" window still does not update from one day to the next. Just wondering if this is too big of a task for the forum, maybe need to call Ken.
Click to expand...
Upper right corner, do you have todays date selected in the calendar?
 
Eddie Current

Eddie Current

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Thank you Looney, I will make a point to insure these are selected tonight and check to see if it makes a difference in the morning. I restarted the app again (before posting) and they all showed up again.
 
Eddie Current

Eddie Current

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Ok its been a few days now and what I discovered is the clips pane is not staying current. I have to physically force it by clicking "Today" to bring it forward. Anyone know why?
 
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hltljohn

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You need to unselect the calendar. So click on the calendar then select "Cancel" this will unselect any day selection. A green calendar means you have a day selected.
 
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