Hey guys,
I just received a brand new DS-2CD2T42WD-I8. It is connected to a TP-Link TL-SG1016PE. Once connected, the IR lights illuminate for maybe 10 seconds and then cycle off. On the switch the light is illuminated showing it is sending power, but the data transmission light is not illuminated. Checking the router, the camera is nowhere to be found in connected devices. SADP does not pick it up.
I have two other Hikvision cameras connected to the switch, both of which are working flawlessly. I have attempted resetting both the switch and router. Same result. Starting to think its DOA. Any ideas?
Thanks!
I just received a brand new DS-2CD2T42WD-I8. It is connected to a TP-Link TL-SG1016PE. Once connected, the IR lights illuminate for maybe 10 seconds and then cycle off. On the switch the light is illuminated showing it is sending power, but the data transmission light is not illuminated. Checking the router, the camera is nowhere to be found in connected devices. SADP does not pick it up.
I have two other Hikvision cameras connected to the switch, both of which are working flawlessly. I have attempted resetting both the switch and router. Same result. Starting to think its DOA. Any ideas?
Thanks!