aristobrat
IPCT Contributor
- Joined
- Dec 5, 2016
- Messages
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For most of my cameras, if I select that camera and scroll to the bottom of Clips, there are some old Alerts for recordings that I would have expected to have been deleted a long time ago (based on the recording date).
If I try to play any of these old Alerts, I get "Unable to open file: 80004005".
I've verified these recordings aren't on the BI server anymore. Not sure why the Alert Clips for them are still around?
I've tried Database > Repair/Regenerate a few times (as well as Compact and Run maintenance), but the Alerts for recordings that no longer exist are still there.
Any other suggestions? I do have a support email open with BI, but it's not moving very fast.
Thanks!!!
If I try to play any of these old Alerts, I get "Unable to open file: 80004005".
I've verified these recordings aren't on the BI server anymore. Not sure why the Alert Clips for them are still around?
I've tried Database > Repair/Regenerate a few times (as well as Compact and Run maintenance), but the Alerts for recordings that no longer exist are still there.
Any other suggestions? I do have a support email open with BI, but it's not moving very fast.
Thanks!!!
