Same two camera losing time in Blue Iris

Skinny1

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Fenderman,


I am still having trouble with the same 2 out of 17 camera’s loosing time over a 24 hours period. I replaced the cameras with older cameras and it still does it. I have removed and reinstalled those two cameras and it still loses time. *(remember the time is still correct for both cameras when I go in the camera setup, but not correct in Blue Iris)

I installed Blue Iris on a second computer and ran it in demo mode with those same two cameras running. No issues. However while running both the licensed and the demo version of Blue Iris at the same time my licensed version still loses time on those two cameras while the demo version does not lose time on the same two cameras.

I am thinking about exporting my settings, deactivating my licensed copy, reinstalling Blue Iris on the same computer. Reactivating Blue Iris, then inporting my settings.

What do you think?


1) Blue Iris Options > About > Export Settings

2) Blue Iris Options > About > "Deactivate"

3) Install BI on the new computer

4) Enter your Blue Iris License Key to activate Blue Iris

5) Blue Iris Options > About > "Inport v4 .reg"
 

Skinny1

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The time on the cameras them selves is correct. For some reason when viewing through Blue Iris the time lags a couple minutes in a 24 hours period. But I can log into the two cameras not using Blue Iris and they have the correct time. Odd!
 

fenderman

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The time on the cameras them selves is correct. For some reason when viewing through Blue Iris the time lags a couple minutes in a 24 hours period. But I can log into the two cameras not using Blue Iris and they have the correct time. Odd!
this points to a network issue, are the cameras on a different switch or connected differently than the working cameras? also what exact version of blue iris are you using?
 

Skinny1

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Both computers and all cameras are on the same network and switch. I am running Blue Iris 4.7.0.0 x64
 

Skinny1

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Deleted and reinstalled camera's also checked for packet loss, none. Same two camera's loosing time. Same two camera's on second computer keeping time. Weird!!
 

fenderman

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Deleted and reinstalled camera's also checked for packet loss, none. Same two camera's loosing time. Same two camera's on second computer keeping time. Weird!!
email support..
 
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