The case of the delivery that wasn't

cam235

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Here 's an odd one. My neighbor asked if I had footage from a package that was marked "delivered" at 2:09 pm 4/30/18 but he was home at the time, heard nothing, and could not find it. I see the OnTrack truck stopped in front of his house at that time, and I see a package came out of it, but if the driver had walked up to his door he should be visible through the van windshield, going up the path . It seems to me he did not approach the door, but simply replaced the package on the passenger side seat. My neighbor said he complained to Amazon, and the original package (not a replacement) was in fact delivered at the same time on the following day. So it all came out OK, but what exactly happened here? (The camera is an old Hikvision dome at 4 fps, not great but still somewhat useful.)

 

bigredfish

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Based on the time, about 12 seconds, from walking out of view to opening the passenger door, he never made it to the house door or up the side of that house..
 

nbstl68

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So maybe he was about to walk up w the package, marked it delivered, looked and noticed it was not the correct package, popped it back in the truck on the other side then left and delivered the correct package the next day, no malicious activity at all.
 

TonyR

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If this occurred 2 days ago and still no package, I'd say the driver tried to imply it was delivered and kept it for himself; after all, there are lots of porch pirates around, right? And with no video, who can contest his word? (He didn't think that the neighbor had video and neighbors actually 'talk' to one another).

Why would he not carry it back with him on the driver's side unless he was trying to be stealthy and pop it in the passenger's side?

It wouldn't have been scanned and showed up as 'delivered' if he did not have it in his hand, right?

My vote? He's a thief.
 

nbstl68

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He said the original package was delivered the next day
 

fenderman

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So maybe he was about to walk up w the package, marked it delivered, looked and noticed it was not the correct package, popped it back in the truck on the other side then left and delivered the correct package the next day, no malicious activity at all.
Impossible...then the wrong package would have been marked delivered not the package in question.
Hell postal workers are routinely caught hoarding mail...this low level delivery guy can surely do it....
Ups workers mark overnight packages delivered before delivery so it's not marked late...
 

nbstl68

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So would that be the purpose? I mean if he had the package and marked it delivered and dropped it off the next day anyway without stealing it...what would the point of not leaving it the 1st time be?
 

fenderman

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So would that be the purpose? I mean if he had the package and marked it delivered and dropped it off the next day anyway without stealing it...what would the point of not leaving it the 1st time be?
He waited to see if it was reported stolen....or any other reason...folks do the craziest things for the dumbest reasons..
 

handinpalm

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I have had Amazon packages delivered by people in private cars, and when I confronted them about how they deliver, they always state "I don't speaka English" in a very English way. Obviously, they are trained to say that. I also had an Amazon delivery guy walking around the side of my house through the gate, then walk back out. Amazon has some very obscure delivery practices. BTW, a lot of the Amazon deliveries were from buying on Ebay and delivered from Amazon. I am NOT a Prime member and refuse to make the $120B BOZOS the $200B man.
 

nbstl68

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I have had Amazon packages delivered by people in private cars, and when I confronted them about how they deliver, they always state "I don't speaka English" in a very English way. Obviously, they are trained to say that. I also had an Amazon delivery guy walking around the side of my house through the gate, then walk back out. Amazon has some very obscure delivery practices. BTW, a lot of the Amazon deliveries were from buying on Ebay and delivered from Amazon. I am NOT a Prime member and refuse to make the $120B BOZOS the $200B man.
Yeah...and now they want us to trust them with entry to our houses with WiFi locks they can control to let them put your package inside to reduce doorstep theft!...Nope
Crazy IMO. I'm not letting some generic delivery person open my door when I am not home for sure.
I read they are trying out a "deliver to your car" program now too where you give them access to open the trunk of your car at a designated location like at work or something...Also Nope.
 

Xeddog

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Yeah...and now they want us to trust them with entry to our houses with WiFi locks they can control to let them put your package inside to reduce doorstep theft!...Nope
Crazy IMO. I'm not letting some generic delivery person open my door when I am not home for sure.
I read they are trying out a "deliver to your car" program now too where you give them access to open the trunk of your car at a designated location like at work or something...Also Nope.
I have read recently that they also want to be able to deliver to your car. If you have OnStar, they can notify you that they are a couple of minutes away so you can unlock your car for them. Uh. . . no. Maybe that is why the fee for Amazon Prime is going up so they can pay for all of the new insurance claims that will surely be coming.
 

nbstl68

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I do Amazon Prime as my wife buys a lot of crap. I'm about done with that. I rarely make use of their movies (anything good they want to charge extra) and the 2 day prime delivery usually never occurs...I'd say more than 50% of the time packages do not get here in 2 days...I call to complain and after a lot of run around every time they say, "oh, we are so sorry. To make up for that we will give you another month of Prime for free". Yeah, great. Hey X does not work...Well, let me give you more of X that does not work as a solution. Great.
 

bp2008

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I feel like Prime worked better when there weren't as many subscribers. Now, I tend to still get 2-day delivery but only if I order in the AM, otherwise they wait until the next day to ship and it basically becomes 3 days. Even better when you order 1-day delivery and they push it up in the priority queue so they can ship it a day early with 2-day service.
 

looney2ns

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All depends, We have 3 Distro's within 150 miles or less of us, we get a lot of our prime 2-day shipments the next day, sometimes even when delivered via the dreaded USPS.
 

cam235

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I guess only the delivery guy knows for sure. But if the delivery service found out through the Amazon complaint that there is video of this particular non-delivery, it seems to me that may have influenced subsequent events.
 

Keyboard

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Here's what actually happened:
  1. He grabbed a package, and instead of scanning it, he marked the hand-held electronic ticket as delivered.
  2. He then realized he had the wrong package before reaching the door.
  3. He was unsure of where the correct package was, so he just put the one in hand back into the truck and left.
  4. He found the correct package later and delivered it the next day.
 
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cam235

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That makes sense, if "marked the hand-held electronic ticket as delivered" is possible to do without scanning the actual package. I don't know but I had assumed that was not possible.
 
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Here's another scenario.

Driver had two packages in the same general area of the city but far enough apart to be inconvenient to drive back and forth.
  1. Driver delivered your neighbors package to a different address just prior to this one on his route. Scanning the package, he dropped it on their doorstep, package is "delivered" status.
  2. Driver arrives at your neighbor with the only other package they have to deliver, get halfway to the door and realize its not the right package for your neighbors house.
  3. Driver tosses the package on the passenger side seat because he realizes he needs to go back to the prior address and swap the packages, he needs the address off the package to GPS back to the right house.
  4. The other address is far enough that the driver is unable or unwilling to make the return trip to your neighbors house upon retrieving the "delivered" package, and the drivers incentive to do so is small because the package was already "delivered on time" in the system anyhow. He heads home for a brewski.
  5. Driver either tosses the package back in his "to be delivered" bin upon returning to the shop, or leaves it on the front seat of the truck and hopes it doesn't get stolen such that no one will be the wiser regarding his mistake.
  6. Driver then returns the next day while on his appointed delivery rounds to drop off your neighbors package. Not realizing that across the street is "that guy", the rare 1% that has a camera recording the entire shenanigans.
I've had packages shown as "delivered" before (not by this particular carrier), and when I call and tell them I am CERTAIN it was not delivered because I work from home and HAVE A CAMERA (because they always ask how I could possibly know that it wasn't stolen by someone off my porch) they offer to "investigate and get back to me", and then the package shows up the next day.
 

lulu5kamz

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Yeah...and now they want us to trust them with entry to our houses with WiFi locks they can control to let them put your package inside to reduce doorstep theft!...Nope
Crazy IMO. I'm not letting some generic delivery person open my door when I am not home for sure.
I read they are trying out a "deliver to your car" program now too where you give them access to open the trunk of your car at a designated location like at work or something...Also Nope.
So Amazon wants to deliver packages inside your house...I'm not so sure I'd trust who they hire as delivery professionals. This is an Amazon delivery person from last year.

Amazon Delivery Professional.jpg
 

handinpalm

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So Amazon wants to deliver packages inside your house...I'm not so sure I'd trust who they hire as delivery professionals. This is an Amazon delivery person from last year.

View attachment 29197
Deliver in the home, I don't trust them to deliver to the front door from what I have seen around here. It will only get worse as time goes on. BTW Lulu, that guy looks like one of the better ones. At least he has his PJ's on.
 
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