Trouble with web based video on the Android BI app

Paulx

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Back about a week ago I noticed that the BI app was not loading up the clips as fast as before. And the play back of alerts were getting jumpy. Now for the past several days I log in just fine and it goes to the Alert screen but the live video on the left and the clips on the right will not load. All I have is the test color bars. Now if I am at home and on the wifi all works fine. So, its not so much as not being able to log in I am thinking. Cause if I was not logging into BI via the app and OVPN. I would not think that the alert screen would not load. Anyway it all appears to happen when going through my cell network and OVPN. Any ideas? Thanks
 

fenderman

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Back about a week ago I noticed that the BI app was not loading up the clips as fast as before. And the play back of alerts were getting jumpy. Now for the past several days I log in just fine and it goes to the Alert screen but the live video on the left and the clips on the right will not load. All I have is the test color bars. Now if I am at home and on the wifi all works fine. So, its not so much as not being able to log in I am thinking. Cause if I was not logging into BI via the app and OVPN. I would not think that the alert screen would not load. Anyway it all appears to happen when going through my cell network and OVPN. Any ideas? Thanks
there is another thread discussing this issue with openvpn and att
 

Paulx

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Must have missed the thread title. Just for info, I am with Sprint, but could still be the same problem.
 
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