Menu
What's new

Sricam Ap004 Focus Problem

M

mss-.dj

n3wb
Joined
Feb 19, 2015
Messages
4
Reaction score
0
Hello

when I zoom the camera does not focus, I have to focus manually
the cam have the firmware
Device Firmware Version 26.8.65.25
Device Embeded Web UI Version 18.0.0.03

would like to try a different firmware, but there's unfortunately no, anyone knows please tell me which I could try?

thank you
 
M

mss-.dj

n3wb
Joined
Feb 19, 2015
Messages
4
Reaction score
0
Hello

where can i find a other firmware for sricam AP004

thank you
 
alastairstevenson

alastairstevenson

Staff member
Joined
Oct 28, 2014
Messages
15,952
Reaction score
6,787
Location
Scotland
have you tried asking the manufacturer?
[h=1]Tech Support[/h][FONT=微软雅黑] [/FONT]
[FONT=微软雅黑]Online Support:[/FONT]
[FONT=微软雅黑]
[/FONT]
[FONT=微软雅黑]Skype DI: tech.sricam ;[/FONT]
[FONT=微软雅黑]
[/FONT]
[FONT=微软雅黑] Email: tech@sricctv.com ; [/FONT]
[FONT=微软雅黑] [/FONT]
[FONT=微软雅黑]Offline Support:[/FONT]
[FONT=微软雅黑] [/FONT]
[FONT=微软雅黑]1、After-sales service & Technical Supports, Please email to Sricctv engineer: tech@sricctv.com.[/FONT]
[FONT=微软雅黑][/FONT]
Click to expand...
 
O

Ozzy

n3wb
Joined
Feb 23, 2015
Messages
6
Reaction score
1
I have the same problem with my AP004. I received the following reply from tech@sricctv.com:

Dear customer

The preset for the zoom can't focus automatically.
If there's anything else I can do for you on/regarding this matter, please feel free to contact me at any time.
Have a nice day !

 
A

alloginov

n3wb
Joined
Mar 8, 2015
Messages
3
Reaction score
0
I had same issue. Camera have only two zoom positions and lenses should maintain focus in both. I have disassembled camera, tuned optics - now working fine. Received 20USD compensation from sricam. If someone can suggest something instead awful software - please do! No rtp!!!
 
Last edited by a moderator:
G

ged

n3wb
Joined
Nov 24, 2015
Messages
2
Reaction score
0
alloginov said:
I had same issue. Camera have only two zoom positions and lenses should maintain focus in both. I have disassembled camera, tuned optics - now working fine. Received 20USD compensation from sricam. If someone can suggest something instead awful software - please do! No rtp!!!
Click to expand...

Can you please explain a little more about what you did to fix the focus issue cheers
 
J

jimboe

n3wb
Joined
Nov 2, 2017
Messages
1
Reaction score
0
I took camera out of case and it focused fine. It seems the lens hits the the glass front cover and affects the focus! Add a washer or two where the camera mounts to the front mounting.
 
R

Roo_Bruce

n3wb
Joined
Jan 17, 2019
Messages
1
Reaction score
0
Location
United Kingdom
It's been 3 years and sricctv have long since vanished! The focus on many of their cameras is using a manual ring around the lens.
 
You must log in or register to reply here.
Top