Need help. Tried everything I know and still missing something small

Kurtis500

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After watching tutorials and reading the help files Ive given up. Clearly a setting is off and I am not catching the $%&@! thing. I posted screen shots of the clips and archiving settings for new, stored, and alerts.

My setup is a dedicated think station with 500gb and a 3tb external HD to store the bulk of the files. (since I deleted everything on the drives a week ago or so, I dont think its had time to fill up the 3TB drive when I took the screen shot) I watched the following video which seems to have almost the same setup as mine.

Heres the issue Im having. When the drives have been swept clean the status window shows all is good on the main computers HD. It then begins to fill up and starts chopping up the video files into shorter segments. Like the video does, I want to store on the main computers HD for a short period then dump to the 3TB drive and let BlueIris delete the oldest as it fills up. Clearly Ive screwed this up and cant make it work smoothly.. any help is appreciated
 

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Walrus

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Yes, you've messed things up. New video files go in the new folder. You have this as C:\Blue Iris\db. It should be C:\Blue Iris\New. This could be causing the problem, start there. Also you are limiting the new to 25GB and 1 day. How many cameras do you have? Depending on your settings, 25GB isn't much and will be moved quickly to the external hard drive.

Alerts don't amount to anything, they should be on C:\Blue Iris\Alerts
 

Kurtis500

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Yes, you've messed things up. New video files go in the new folder. You have this as C:\Blue Iris\db. It should be C:\Blue Iris\New. This could be causing the problem, start there. Also you are limiting the new to 25GB and 1 day. How many cameras do you have? Depending on your settings, 25GB isn't much and will be moved quickly to the external hard drive.

Alerts don't amount to anything, they should be on C:\Blue Iris\Alerts
Thank you, I switched the alerts back to the C: drive.

Do I leave the Database location the same and change only the addresses in the Folder box? Should I cange the 'Database' location to C:\Blue Iris\New also? When I set the location for the Stored files do I need to change the Database path again to match the stored files location? I believe this is where I got confused and havent grasped the pathways yet. I was trying to copy the locations in the video around the 2:14 mark.
 

Dasstrum

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NO. Stop messing with folders. That video looks wrong.
db C:\Blue Iris\db
Alerts C:\Blue Iris\Alerts
New C:\Blue Iris\New
Stored: E:\Stored
This is correct... I made a mistake in the video during that part and I thought I addressed this in the video comment. It is updated now in the comments

I am most likely going to have to delete this video and redo it all over again....

I was going to months ago but do not have my original video
 

srglassw

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Another consideration may be how many cameras you have, do they record continuously, and what are the combine or cut parameters on each camera's Properties "Record" tab?
 
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Kurtis500

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Big thanks! Looks like I got it straightened out now. Thanks for correcting the video too.
 

Kurtis500

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Another consideration may be how many cameras you have, do they record continuously, and what are the combine and cut parameters on each camera's Properties "Record" tab?
Interesting you mention that. I have 7 cameras and one of them had a different setting, although the boxes arent checked for the the cut and combine parameters. I assume it does this automatically? I was going to use the instruction in the second video to place files in Aux folders so I can keep some cameras longer than others. I attached a pic of both settings, one is from a single camera, they other is the other 6. They are all set to continuous. I uploaded a 3rd one that has the FPS and etc. I do have different cameras, both Dahua and hikvision cameras.
 

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srglassw

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Interesting you mention that. I have 7 cameras and one of them had a different setting, although the boxes arent checked for the the cut and combine parameters. I assume it does this automatically? I was going to use the instruction in the second video to place files in Aux folders so I can keep some cameras longer than others. I attached a pic of both settings, one is from a single camera, they other is the other 6. They are all set to continuous. I uploaded a 3rd one that has the FPS and etc. I do have different cameras, both Dahua and hikvision cameras.
My thinking was that if you have the cameras recording continuously and do not have a combine or cut parameter set then the video files would just continue to grow in size and may be the cause of the disk over allocation shown in the attachment to the first post. Normally for continuous recording I think one would want to specify some logical combine or cut parameter so as to create convenient and manageable sized video files.
 
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Kurtis500

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Im posting here again since Im still having issues. I have it set up as above the drives still fill up. I remember reading about administrator settings having an effect on Blue Iris properly storing clips. I havent had any free time to address this but Im going to do it now.

The computer and cameras are in my shop in a different state. I setup the computer a while back to remotely access the computer desktop from my MAC laptop or Iphone app. On my MBP I use the Microsoft Remote Desktop App. When using the Windows computer with Blue Iris on it and I shut down the blue iris program I have to start it again under 'run as admin' to get it to open. Somewhere in the remote access setup I must have altered the admin settings and I think its having an effect on the blue iris clip storage settings. Im more familiar with Mac so Im able to work with Windows but not intuitively. I dont remember the language or terms used to describe the issue Im having so doing a word search has netted me a bunch of non-related issues. Either a quick answer or a link to this specific problem would be VERY helpful. Ill be in front of the computer soon or I can use remote desktop to make the proper changes.

The two drives I have are a 500gb and 3tb external
 
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