Dahua VTO2000 no mobile notifications in gDMSS Plus ...

fa355115

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I have the same ... strange ... so I am waiting for the promised update
 

fa355115

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Hello, I was just i formed by my vendor the update 4.30.003 of the app is available. Please install, unsubscribe and subscibe again. I just installed the update but can only test this evening.

4.30.003 : "For a phone with Android system, disable and then enable Alarm Subscription after updating the app, so the system will receive alarm push messages in the background"
 

Jagradang

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I have tested this just now and it seems to be working again! Finally!
 

Marcel nl

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Push notifications are coming thru on wifi and my mobile network. But the camera view is only on wifi?? So when i'm away and is someone ringing at the
doorbell, i got a message on my phone. But when i'm opening the notification there is no cameraview at all??? What am I doing wrong? Please help
 

toolazyforalogin

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Push notifications are coming thru on wifi and my mobile network. But the camera view is only on wifi?? So when i'm away and is someone ringing at the
doorbell, i got a message on my phone. But when i'm opening the notification there is no cameraview at all??? What am I doing wrong? Please help
It sounds like you are able to view the camera when you are home and on your wifi network and that when you're not home you can't see the camera. When you are not on your wifi are you connected to a VPN at home so that you are "on your network"? It sounds like the camera is performing properly and is not connected outside of your network (what you want) and that you haven't logged in to your network from "outside".
 

Marcel nl

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Thanks toolazyforalogin. I think your'e right. For me the challenge to find out, how to log in from the outside...
 

fa355115

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please open a new post ... this has nothing to do here ;-)
For remote connection from outside, I use a DNS I pay 5 euros per month and redirect a port on my routeur to allow external access.
 

Wahl13

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Hi guys,
General question:
Is it possible to get push notifications without P2P (Peer 2 Peer) configuration in the VTO?
I don't want to connect my VTO to chineese cloud servers.
I have a seperate network for my home automation (Behind Firewall), wich has no internet access. My VTO and VTH are in this network.

If i use gdmss Plus, i can connect to my VTO successful (IP/Domain option in configuration).
Everything is working fine, but i dont get any push notifications when the ring button is pressed on the VTO.

Can someone help me?
 

catcamstar

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Hi guys,
General question:
Is it possible to get push notifications without P2P (Peer 2 Peer) configuration in the VTO?
I don't want to connect my VTO to chineese cloud servers.
I have a seperate network for my home automation (Behind Firewall), wich has no internet access. My VTO and VTH are in this network.

If i use gdmss Plus, i can connect to my VTO successful (IP/Domain option in configuration).
Everything is working fine, but i dont get any push notifications when the ring button is pressed on the VTO.

Can someone help me?
You do not need P2 activated on your cams and connect through your phone. That's the good news. However, to receive push notifications you do need to open one outbound TCP port to the internet (2195). So keep your DMSS app configured on IP/Domain, open a VPN tunnel. When your cam detects something, it sends to 2195 the push notification, your phone which is subscribed to the push service will then receive the message. Clicking on it will then open the app and jump into the VTO screen.

That's how I use DMSS & VTH/VTO.

Hope this helps!
CC
 

Wahl13

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You do not need P2 activated on your cams and connect through your phone. That's the good news. However, to receive push notifications you do need to open one outbound TCP port to the internet (2195). So keep your DMSS app configured on IP/Domain, open a VPN tunnel. When your cam detects something, it sends to 2195 the push notification, your phone which is subscribed to the push service will then receive the message. Clicking on it will then open the app and jump into the VTO screen.

That's how I use DMSS & VTH/VTO.

Hope this helps!
CC
That are really great news!!....Thanks a lot!!
I will test that!

I don't need any VPN because it's okay for me to have push notifications in LAN/WLAN only.
So the TCP/2195 Port must be open to the internet?....is it not enough that the port is open to my LAN network? (that network, where my mobile phone is connected to)

Thanks so far
 

catcamstar

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That are really great news!!....Thanks a lot!!
I will test that!

I don't need any VPN because it's okay for me to have push notifications in LAN/WLAN only.
So the TCP/2195 Port must be open to the internet?....is it not enough that the port is open to my LAN network? (that network, where my mobile phone is connected to)

Thanks so far
Actually, for these push notifications to work, you need connection to (either google push or apple push) notification services which reside on the internet. So your VTH/VTO need to send TCP/2195 outbound to internet. Whether your cell is on LAN/WLAN/WAN, it will always receive these push notifications. They contain a "link" to the IP/DOMAIN of your VTH/VTO (or even NVR), that's why I adviced to have an always-on VPN on your mobile, so when you click, you'll get your feeds/replays instantly. If you only want to have access when being on your LAN/WLAN, you don't need VPN. But push works everywhere independently of VPN.

Hope this helps!
CC
 

Wahl13

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Actually, for these push notifications to work, you need connection to (either google push or apple push) notification services which reside on the internet. So your VTH/VTO need to send TCP/2195 outbound to internet. Whether your cell is on LAN/WLAN/WAN, it will always receive these push notifications. They contain a "link" to the IP/DOMAIN of your VTH/VTO (or even NVR), that's why I adviced to have an always-on VPN on your mobile, so when you click, you'll get your feeds/replays instantly. If you only want to have access when being on your LAN/WLAN, you don't need VPN. But push works everywhere independently of VPN.

Hope this helps!
CC
I've now tested the whole scenario...
I had to open port 443 outgoing to the internet....now it works
sadly not the safest solution because of port 443 (HTTPS)

sadly in the packet monitor of my firewall appliance, i cannot see any traffic with port TCP/2195

is this the same in your configuration?
 

Jagradang

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From my previous investigations google push notifications use port 443 and IOS push use 2195
 

Fra

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Hi guys,
I've a problem with my VTO. I haven't receive push notifications on my phone for three months.
I tried to configure vto and push notification both on GDMSS (v4.50) and EVOPLUS app but nothing.

Furthermore GDMSS does not let me configure my dahua IPC from the external network (I can configure it with the private ip and it works fine). I don't know why because it works with the EVOPLUS app. I wanna highlight that also ipc notifications not working.

Please, let me know if you are able to help me!!
Thanks.
 

catcamstar

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Ciao Fra!

Configuring from your private IP lan is good, configuring from your external network is a full no-go fly zone! Please do read the Cliff Notes and analyse the "secure your network" part. Much more detail can be found here: VPN Primer for Noobs

In any case: I often encounter with gDMSS/iDMSS updates that the alarm manager "looses" its memory. Sometimes it is enough to "re-activate" (meaning: toggle the switch) the alarm manager's entry on the VTO (doorbell). Sometimes I have to uninstall the app and wipe all data. Only today, it went completely nuts, and had to "factory reset" my VTO. I had no image, but only audio. Don't know what happened, but factory reset, reconnection to my VTH and poof, push notifications worked from the start.

Hope this helps!
CC
 

Fra

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Ciao Fra!

Configuring from your private IP lan is good, configuring from your external network is a full no-go fly zone! Please do read the Cliff Notes and analyse the "secure your network" part. Much more detail can be found here: VPN Primer for Noobs

In any case: I often encounter with gDMSS/iDMSS updates that the alarm manager "looses" its memory. Sometimes it is enough to "re-activate" (meaning: toggle the switch) the alarm manager's entry on the VTO (doorbell). Sometimes I have to uninstall the app and wipe all data. Only today, it went completely nuts, and had to "factory reset" my VTO. I had no image, but only audio. Don't know what happened, but factory reset, reconnection to my VTH and poof, push notifications worked from the start.

Hope this helps!
CC
Hi Cat,
thanks for reply. I try to explain better my question. When I said that I want to connect to my VTO from the external net I meant that I configured the P2P access. I've already tried to uninstall gdmss app from the phone but nothing. I also tried to analyze deeply the phone because I know that sometimes android 8 can stop and freeze apps. I don't know how to restore the notification. at the moment I have not tried to reset the VTO.
Fra
 

catcamstar

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Hi Cat,
thanks for reply. I try to explain better my question. When I said that I want to connect to my VTO from the external net I meant that I configured the P2P access. I've already tried to uninstall gdmss app from the phone but nothing. I also tried to analyze deeply the phone because I know that sometimes android 8 can stop and freeze apps. I don't know how to restore the notification. at the moment I have not tried to reset the VTO.
Fra
Well, p2p isn't an adviced way to "open up" your network either. Without P2P (like in my setup), push notifications should work too. Although one should open the VPN tunnel before being able to view the footage/talk on the intercom, however that is not a real issue, comparing to the "insecurity" you have running with p2p.

If you want to stick with p2p, I would reset the VTO and let it p2p reconnect to the dahua services and let gDMSS scan the QR code and reconnect.

But like I said, not the most safest way!

Good luck!
CC
 

Fra

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Thanks.
I followed your suggestion.
I configured a vpn at home and now I can connect myself to the local net.
My phone is always connected to the VPN and obviously I configured the VtO and the IPC with the private addrs, but no notifications if someone try to ring the intercom. :(
I don't know what I have to do yet.
 

catcamstar

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Thanks.
I followed your suggestion.
I configured a vpn at home and now I can connect myself to the local net.
My phone is always connected to the VPN and obviously I configured the VtO and the IPC with the private addrs, but no notifications if someone try to ring the intercom. :(
I don't know what I have to do yet.
OK, but this was only step 1. Do you happen to have a firewall/parental controls on your router to block OUTBOUND traffic for the VTO? I suspect not, but it's worth verifying.
 
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