Customer wants me to download three weeks of 15 cameras!

Baspinall

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So I have a customer that wants me to download footage from about 15 or more cameras for 17 days! How do you even do that? If it can be done how do you calculate the size thumb drive needed? Ive only downloaded clips not full days.
 

c hris527

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Umm Better think about tossing the thumb drive and getting a external USB hard drive. How is the data stored? What kind of system are you using? Is it just motion or 24/7 video footage, is the the system on a network, are you recording the sub stream? If you could provide some detail it will help with suggestions.
 

Baspinall

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It's a Hikvision 9632. Some cameras they want are 24/7 some are on motion. Yes recording sub stream (I think). This is a VFW club, they don't really have a network per say although the VMS software is on a couple PC's. Apparently they want to see if certain employees are actually there for the hours they are marking down or something. Doesn't make sense to me to download all that footage but i think the really want it.
 

bp2008

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Why can't they view all this video through the NVR and export anything that is interesting to them? Why is it your job to export their video into what would almost certainly be a less convenient interface? Next thing you know, they'll want you to look through all of it to find whatever it is they are looking for.
 

Baspinall

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Yeah I kinda don't get it either. Just watch it on the NVR get what you want and be done with it? Unless there's something they aren't telling me.
 

Baspinall

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"Your gonna need something other than a NVR." What do you mean by this?
 

Baspinall

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They have to make a decision fairly fast as well. In a couple days they will be overwriting days they want. I guess I could add a HD to NVR to prolong this though if it came down to it.
 

c hris527

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Yeah I kinda don't get it either. Just watch it on the NVR get what you want and be done with it? Unless there's something they aren't telling me.
Paid by the hour? lol..It would be a LOT easier if they could narrow it down to time and dates or employees, then it still would be a pain but not so bad as recording that much video.
 

Baspinall

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Heck even reviewing it all on X16 it would be a pain.
 

IAmATeaf

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- Remove NVR hard drive
- Install replacement drive
- Hand original drive to idiot making the footage request
- Furnish idiot with your invoice and a cheerful "there you go"
If the drive is from the NVR what will the client do with it as you won't be able to simply plug it in and check the contents.
 

Baspinall

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Well I am having a conversation later today with them. Its a good client I just need them to understand this is a bit out of the normal realm.
 

alastairstevenson

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If they have a couple of PCs, with IE11, and a Hikvision NVR, you can bulk download many gigabytes at a time in gigabyte chunks easily enough.
Doing it via 'clips' on Playback would be very tedious. And very slow.

In the Playback web GUI, click the 'download' icon, then in the new page select the camera in question, select the date range, execute Search.
Select all the items (tickbox at the top of the column), then, click Download and leave it while it does it.
Repeat as needed.

You will likely need to run IE11 'as administrator' for it to use the configured download destination.
Then the files can be transferred on to a big USB external drive as needed.
One downside is the non-intuitive file naming.
**edit** But a screendump of the search results screen would show date/time against file name.

But you can separate the cameras into their own folders.
 
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