Just downloaded 5.0 64 Bit Install - ERROR

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To all,

Running a Windows 10 Pro Machine - Latest everything -

When I installed 5.0 and tried to run it - I get this error (attached file)

I tried downloading / installing the 32 Bit Version of the C distributables - that didn't work
 

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Tinman

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I'm getting same error on 2 different installs..sent email to support.
 

bp2008

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bp2008

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I also want to warn, don't jump the gun and uninstall BI 4 until BI 5 tells you to. I uninstalled BI 4 early and lost activation and apparently some config as a result. (I have backups, but still a pain in the butt)
 

bp2008

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After upgrading in what I assume was the proper order, I uninstalled BI4 and kept registry entries. Didn't lose activation, but BI did forget that it was supposed to be installed as a service. Hopefully these issues get ironed out or Ken is in for a LOT of support email.
 

eeeeesh

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I just did the $30 upgrade from 4 to 5. Got the key in the email. Entered it into Blue Iris 4 an restarted the program - now showed I was eligible for 5. Downloaded the full version from their website - installed without problems BUT - make sure you go into Blue Iris 4 and disable 'run as a service' before restarting your computer.

I was getting a console-service mismatch error or something because the service for 4 was still autostarting. Once I got that straightened out, v5 ran and then displayed a popup indicating I could not uninstall v4

It looks like 5 actually installs in a new separate directory from v4

GR8II-070.jpg
 

Cameraguy

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Is the ui3 not working? Do I need to change something? I'm just getting a jpeg pull in the web browser
 
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eeeeesh

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Now that I actually deleted Blue Iris 4 and corrected the web server problem that bp2008 pointed out I am receiving an error when trying to login in the web server (even on the computer running Blue Iris). It was working before I deleted 4 - I guess it was still somehow using that web server.

edited:
Looks to be something wrong with my Blue Iris Tools installation.


SNAG-053.jpg
 
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skiocink

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I lost all my profiles!!!
As default v5 syncs all to profile 1.

Ah huge work lost. Very very very very angry
 

skiocink

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Sure. I export settings at every my modification. Now I'm trying to import the last one done before the upgrade, but after 3 minutes the application still does not start and using 14% cpu in task manager
 

skiocink

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kill the process after 12 minutes and start it again does not solve, so I'm still waiting with also a " very high electric consumption" notified in task manager.

I'll wait 10minutes more, than will try a clean installation removing also registry keys in windows 10x64 registry
 

skiocink

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Uninstalled v5 and cleaned windows registry from Perspective keys.
Rebooted, installed V5 and activated with V4 serial, imported the last PERFECT backup FILE.
The software closed itself, I waited about 5 minutes and started manually.
Now I'm waiting for the miracle of start...crossing fingers, cause again 15% cpu and very high electric consumption
 

skiocink

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10 minutes more after 2 months from upgrade publication??
At the moment I wasted time and money with this eligibility long tested from others.

A clean installation does not work after the import of last working version
 

fenderman

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10 minutes more after 2 months from upgrade publication??
At the moment I wasted time and money with this eligibility long tested from others.

A clean installation does not work after the import of last working version
You are confused, the upgrade was NOT published two months ago. Five weeks ago someone published a link to an UNOFFICIAL hidden link for an early build update. The release date was yesterday.
Yes you wasted money - the issues you have will never be fixed. Blue iris 5 as in the past with blue iris 4 will never work right and wont be updated, your money wasted and flushed down the toilet:rolleyes: Dam you ken.
You have updateidis, the same disease many have with camera firmware. I have over 20 blue iris machines, they will all survive two weeks before updates.
 
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