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Hikvision DS 2DE3304WDE

Thread starter RobertC
Start date Jul 5, 2019

RobertC

n3wb

#1

Can’t get the PTZ controls to work. They remain grayed out in BI.
work fine in Hikvision tools.

Thoughts?

looney2ns

IPCT Contributor

#2

RobertC said:
Can’t get the PTZ controls to work. They remain grayed out in BI.
work fine in Hikvision tools.

Thoughts?

You don't have BI configured properly for the camera. Use BI find/inspect.

RobertC

n3wb

#3

Tried that same result

Cameraguy

Known around here

#4

RobertC said:
Can’t get the PTZ controls to work. They remain grayed out in BI.
work fine in Hikvision tools.

Thoughts?

Show some screenshots

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