FTP Saving of Snapshots

• Camera: DS-2CD2T45FWD
• Firmware: V5.6.2 build 190701

1. Made 100% sure that the user and pass was correct for the ftp server used WinSCP with the same user and pass and can login with no issue. Can read, write etc I have checked the permissions on the FTP server
   1. The error message I keep getting is Username or Password is incorrect. Trust me I tried this retyped it, copied and pasted it 6 times. I can see on the FTP servers log that it is trying to connect but getting an unauthorized error.
2. I have tried FTP and SFTP as both are setup on the FTP server. Checked ports to.
3. In the FTP options and I could just be dumb but I don't seem to see a folder selection where I can specify the actual directory for the snapshots i.e. /mycamera/camera2/
   1. I have tried <ip_address>/folder/child_folder
      1. Domain name wrong (don't think you allowed to specify it in the format above)

mycamrocks said:

The error message I keep getting is Username or Password is incorrect.

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alastairstevenson said:

Is the FTP server set up to use Active or Passive mode? Can you switch it and test?
Are you using special characters in the password / maybe try a simple password.

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1. Not sure about active or passive will check I am almost sure its active at the moment
2. The password is highly complex as are all my other passwords so aZ01_!]{} type characters in them.