Purchased BI in Mid-March 2019, can't upgrade to new BI version

Joined
Sep 19, 2019
Messages
8
Reaction score
1
Location
Westminster, MD
Subject pretty much says it all. I don't think I should have to pay full price for 4 months of use of the old version. Is there someone from IPCT or Blue Iris that can contact me to remedy this?
 

Tinman

Known around here
Joined
Nov 2, 2015
Messages
1,208
Reaction score
1,472
Location
USA
You won't. You can upgrade to BI5 for 29.95 or 35.00 depending on how you update. You can find many threads here by doing a little searching.
 

fenderman

Staff member
Joined
Mar 9, 2014
Messages
36,897
Reaction score
21,250
Subject pretty much says it all. I don't think I should have to pay full price for 4 months of use of the old version. Is there someone from IPCT or Blue Iris that can contact me to remedy this?
IPCT is not the developer of BI just a reseller.
You will have to pay for the upgrade. The developer generously provided free upgrades to users who purchased after April 1. That is better than most other software packages that will not provide free upgrades even if you buy the day before. You want it because you purchased it in March, the next guy wants it because he purchased a few weeks before you in February, the next guy wants it because he purchased a few weeks earlier in Jan. It doesn't work that way. The upgrade is 30/35 dollars. You will survive, i promise.
 
Joined
Sep 19, 2019
Messages
8
Reaction score
1
Location
Westminster, MD
IPCT is not the developer of BI just a reseller.
You will have to pay for the upgrade. The developer generously provided free upgrades to users who purchased after April 1. That is better than most other software packages that will not provide free upgrades even if you buy the day before. You want it because you purchased it in March, the next guy wants it because he purchased a few weeks before you in February, the next guy wants it because he purchased a few weeks earlier in Jan. It doesn't work that way. The upgrade is 30/35 dollars. You will survive, i promise.
I wasn't trying to get snooty, it's just a pisser that I purchased a piece of software in March and it's replacement comes out 5 months later. BTW, I've read come of your responses in other posts to help get my system set up, and appreciate your feedback.
 

fenderman

Staff member
Joined
Mar 9, 2014
Messages
36,897
Reaction score
21,250
I wasn't trying to get snooty, it's just a pisser that I purchased a piece of software in March and it's replacement comes out 5 months later. BTW, I've read come of your responses in other posts to help get my system set up, and appreciate your feedback.
Someone is always on the back end. The software is cheap enough, a 1000 dollar phone before the new one drops is different:).
 
Joined
Sep 19, 2019
Messages
8
Reaction score
1
Location
Westminster, MD
Someone is always on the back end. The software is cheap enough, a 1000 dollar phone before the new one drops is different:).
Or dropping the $1000 phone the day after you buy it, :D

So, with version 5, is it a yearly subscription thing now? <- I gotta say, I'm not a fan of this idea.
 

fenderman

Staff member
Joined
Mar 9, 2014
Messages
36,897
Reaction score
21,250
Or dropping the $1000 phone the day after you buy it, :D

So, with version 5, is it a yearly subscription thing now? <- I gotta say, I'm not a fan of this idea.
It is not a yearly subscription not sure why you think that way. It is explained on the website.
 
Joined
Sep 19, 2019
Messages
8
Reaction score
1
Location
Westminster, MD
It is not a yearly subscription not sure why you think that way. It is explained on the website.
See the image below from the website. If I'm not mistaken, the /yr is a shortcut meaning "per year" and the last one says "1 yr. extension". By this logic, I assume that ALL of the options to upgrade are on a per year or 1 year "lease".
upload_2019-9-19_9-42-1.png
 

fenderman

Staff member
Joined
Mar 9, 2014
Messages
36,897
Reaction score
21,250
See the image below from the website. If I'm not mistaken, the /yr is a shortcut meaning "per year" and the last one says "1 yr. extension". By this logic, I assume that ALL of the options to upgrade are on a per year or 1 year "lease".
View attachment 47545
That is incorrect. That is for support the software will still work. It has been that way for version 4 as well.
 
Joined
Sep 19, 2019
Messages
8
Reaction score
1
Location
Westminster, MD
That is incorrect. That is for support the software will still work. It has been that way for version 4 as well.
Excellent, so with the knowledge of what I'm trying to do (upgrade to v5 from v4), should I choose the $29.95/yr or the $34.95? I've never used the email/phone support and don't need remote desktop support at all. I just like keeping my software up to date.
 

fenderman

Staff member
Joined
Mar 9, 2014
Messages
36,897
Reaction score
21,250
Excellent, so with the knowledge of what I'm trying to do (upgrade to v5 from v4), should I choose the $29.95/yr or the $34.95? I've never used the email/phone support and don't need remote desktop support at all. I just like keeping my software up to date.
Depends if you want it to auto renew
 

anijet

Pulling my weight
Joined
Mar 10, 2014
Messages
346
Reaction score
165
Location
CA
You can do the $29 and then cancel the annual renewal or just do the $34 and be done with it.
 
Top