Having trouble connecting IP Camera Viewer Basic on Roku

Sequoia1321

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I have an Amcrest IP3M-956 and for some reason I'm not able to connect it to this Roku software. Anyone have experience with it?
 

TonyR

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Forum member @Chris J LaBoda posted his issue back on Nov. 4th entitled "IP Cam Viewer Pro" where he was trying to view with Roku some cameras attached to a Dahua NVR. I posted an answer to him in post #4 of that thread but have not heard back from him how it turned out. There's link there with "help" from IP Cam Viewer. Note that he was attempting to use "Pro", you are using "Basic".

I would think a similar RTSP stream from your Amcrest (a re-branded Dahua) camera should work but will involve the IP of the camera and channel # of the app being left at 1.

Insure the IP camera and the Roku (or hosting Smart TV?) are on the same network subnet; for instance, if Roku is on a device with IP of 192.168.1.XXX, then camera should be IP of 192.168.1.YYY.
 

Sequoia1321

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Forum member @Chris J LaBoda posted his issue back on Nov. 4th entitled "IP Cam Viewer Pro" where he was trying to view with Roku some cameras attached to a Dahua NVR. I posted an answer to him in post #4 of that thread but have not heard back from him how it turned out. There's link there with "help" from IP Cam Viewer. Note that he was attempting to use "Pro", you are using "Basic".

I would think a similar RTSP stream from your Amcrest (a re-branded Dahua) camera should work but will involve the IP of the camera and channel # of the app being left at 1.

Insure the IP camera and the Roku (or hosting Smart TV?) are on the same network subnet; for instance, if Roku is on a device with IP of 192.168.1.XXX, then camera should be IP of 192.168.1.YYY.
Well, I played around with the setting a bit and got it to work. But picture is coming out very pixelated. Anyway to fix this?
 

TonyR

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Are you using Wi-Fi? Could be a bandwidth issue, try using wired connection if possible.
Log into cam and lower frame rate (FPS) to15 or even 10, set Frame Interval to same number.
If no joy, try the cam's substream at 1080p, then even lower to 720p.
 

Sequoia1321

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Are you using Wi-Fi? Could be a bandwidth issue, try using wired connection if possible.
Log into cam and lower frame rate (FPS) to15 or even 10, set Frame Interval to same number.
If no joy, try the cam's substream at 1080p, then even lower to 720p.
I get good wifi signal looking at it from my camera's app so I think it may not be a wifi signal issue. I thought it has to be substream. It is on substream already, VGA, MJPEG, VGA 640x480, FPS 15, Bit Rate 2048. I went ahead and purchased the Pro so it is also on Pro version of the app.
 

TonyR

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I get good wifi signal looking at it from my camera's app so I think it may not be a wifi signal issue.
Having a "good signal" and the router having the bandwidth to handle all the other wireless and wired devices besides your IP camera and the Roku device all at the same time could still be the issue.

Try a wired connection(s) or at the very least, temporarily disable all other wireless devices other than the camera and the device running the IPCV Pro on Roku just to eliminate that issue.

I've seen a decent, UN-pixelated, UN-choppy RTSP stream from a wireless Amcrest 1080P IP2M-841 on a wireless Sony 65" TV running Tinycam Pro but no oher devices shared that wireless connection.....I had a dedicated wireless access point to the TV and 2 wireless indoor cams , the other 4 cams are outdoor and are wired.
 

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I get good wifi signal looking at it from my camera's app so I think it may not be a wifi signal issue. I thought it has to be substream. It is on substream already, VGA, MJPEG, VGA 640x480, FPS 15, Bit Rate 2048. I went ahead and purchased the Pro so it is also on Pro version of the app.
I have experienced the mjpeg pixelation on Roku IP Camera app. To stop pixelation, increase the bitrate to 4096 or more.
 

Sequoia1321

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I have experienced the mjpeg pixelation on Roku IP Camera app. To stop pixelation, increase the bitrate to 4096 or more.
Most I was allowed to increase it to was 2560 after upping frame rate to 20. Still pixelation going on. Must I be on substream or can I use Main stream with that Roku app?
 

jack7

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Roku app requires MPEG which is normally only available on VGA substream with Amcrest. Higher bitrate is required as fps goes up. Sorry, forget about the 4096 bitrate which would work up to 30fps. It just applied to a situation I had with a wired camera .

I suggest trying a 5 fps with a 512 or 768 bitrate. If that works, it probably means that with higher fps there is a wireless bandwidth problem like TonyR said.

Mainstream H.264/RTSP can be used be used with a Raspberry Pi as described in the app Help.
The Roku app with MPEG works OK for me but I don't use it very often.
 

Sequoia1321

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Roku app requires MPEG which is normally only available on VGA substream with Amcrest. Higher bitrate is required as fps goes up. Sorry, forget about the 4096 bitrate which would work up to 30fps. It just applied to a situation I had with a wired camera .

I suggest trying a 5 fps with a 512 or 768 bitrate. If that works, it probably means that with higher fps there is a wireless bandwidth problem like TonyR said.

Mainstream H.264/RTSP can be used be used with a Raspberry Pi as described in the app Help.
The Roku app with MPEG works OK for me but I don't use it very often.
Great idea. I tried the 5 fps like you advised, and thought I noticed maybe some difference. So then I tried 1 fps and it is now seems definitely less pixelated than the 20 fps.
 

Sequoia1321

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@Sequoia1321 ,
I'm curious...did you ever try not using any wireless connection(s)?
You mean turning off the other wireless devices to see if the wifi is too crowded? No, because once I changed the antenna back to the original the signal got much improved so didn't see need to test if it was a problem of other wireless devices.
 

TonyR

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You mean turning off the other wireless devices to see if the wifi is too crowded?
No, I mean try all Ethernet (wired) not wireless wherever you can.
No, because once I changed the antenna back to the original the signal got much improved so didn't see need to test if it was a problem of other wireless devices.
That's the first time you mentioned this about the antenna in this post.
 

Sequoia1321

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No, I mean try all Ethernet (wired) not wireless wherever you can.

That's the first time you mentioned this about the antenna in this post.
Oh sorry, I confused it with another post. No, the antenna was already fixed when I was having the pixel issues, so not an antenna issue in this case. Thanks for clarifying. Right now I only have one front door camera, and a solar camera on my roof. Could not figure out a way to make them easily and neatly wired, but it does have the capacity I believe, and in the future if I get more of cameras I'll make sure they'll have ethernet ability as well. Someone had mentioned that wifi can be intentionally interfered with so that is a concern. I may run a wifi extension cable to hide the antenna so it's not obvious that its wifi. It's hard for me to imagine how in my house I can run wires through the walls. Might hire a professional later to do it, but as a quick measure wifi is not a bad idea. At least it's something and then if it's like my camera it can be changed to wired without buying another camera. The ethernet wires go to a central place, which connects to the router I assume? Does the final connection to the router have to be wired too, or can it be wireless?
 
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