Hello everyone.
Please can anyone help with an issue I am experiencing?
I set the smart tracking in the cameras own home page DS-2DE4A225IW-DE and it tracks seamlessly however the NVR DS-7604NI-E1 / 4P/A does not record the smart tracking events. The NVR records fine when the Smart tracking is off. Can anyone tell me what settings I need to enable/disable for the smart tracking to be recorded by the NVR please? Both of the cameras and the NVR have the latest Firmware. I have also notice that when I move either of the cameras away from where I have drawn the smart event areas it does not record either. I have enabled full screen monitoring and that does not help. Anyone any ideas please.
Please can anyone help with an issue I am experiencing?
I set the smart tracking in the cameras own home page DS-2DE4A225IW-DE and it tracks seamlessly however the NVR DS-7604NI-E1 / 4P/A does not record the smart tracking events. The NVR records fine when the Smart tracking is off. Can anyone tell me what settings I need to enable/disable for the smart tracking to be recorded by the NVR please? Both of the cameras and the NVR have the latest Firmware. I have also notice that when I move either of the cameras away from where I have drawn the smart event areas it does not record either. I have enabled full screen monitoring and that does not help. Anyone any ideas please.