Are you running the commercial plan I take it?
No, I am just running the $5 a month version. I get the plate and vehicle direction from OpenALPR, everything else I think I am doing myself.
Another thing I do that OpenALPR does not do well. Do not try and identify the make/model of vehicles after sunset. Clearly, they are never correct. My system checks what time sunrise & sunset are and will flag an image as taken during the night and not try to guess the make/model.
The police are well aware of my cameras & setup, they send me photos of vehicles from other camera systems around the city. For example, some red Ford pickup has been seen breaking into businesses. They have no plate info, but they have photos of the truck
They will send me the photo and ask if I can provide the plate number.
As a result of those requests, I came up with a 'mugshot mode' to view plates. For the above example, I would say show me all Ford pickups, red in color. The mugshot mode shows me all matches. When the vehicle is not a match, I just click a 'nope' button and that vehicle is removed from the list.
It is amazing how quickly you can narrow down the list and find the vehicle they are looking for.