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Hello, I have a Amcrest PTZ camera that I can't get the settings pulled down to Blue Iris. Sub stream is enabled in the camera settings but I can not change resolution to anything higher than 2560X1440. The preset are set in the camera setting and they work fine. The video of the camera is...

I have a PTP bridge set up between my house and pump house. In the pump house is a ubiquiti managed switch. It has two POE cameras and a AP connected to it. I tagged ports 2 and 3 with VLAN 40 which is my camera network. Dash board shows those ports tagged in the Camera network but the...

I have been having some issues with a Amcrest PTZ camera in the BI 5 Version. Camera is not pulling down settings from the Camera Gui such as the presets, the main stream, and sub stream. I have uninstalled and re-installed the camera several times. I have been able to get the presets working...

I am currently running the Blue Iris, version 5, with several cameras and 1 Amcrest PTZ camera. I programmed the PTZ preset using the Amcrest Web UI. All presets work perfectly with the Amcrest web UI. The problem is when I configure the camera in BI, it is not pulling down the preset for the...

I have three schedules set up in blue iris. 1-Home, 2-Away, and 3-Night. I have one camera that has two presets. In schedule 1 its set to preset 1. In schedule two, set to preset 2. I want it to remain on preset 1 when I am at home and got to preset 2 when I am away. Schedule 3 runs from...

I have blue iris running in two separate locations. In one location I could not get into the app on one of my tablets but I could on the other one and my phone. At the second location we cannot log into the mobile app or the web UI. I uninstalled the server from my tablet several times and...

Where in the camera settings can you change active profile for each camera. I thought it was under the "General" tab for each camera. I am trying to set two cameras to be inactive during a certain profile, Off when home, On when away. Can't figure out where it moved to.

Had a bad lightening strike a week or so ago and it tripped out a battery backup/surge protector. The surge protector reset but unfortunately it took out a ethernet switch. I have replaced the POE switch and I can log into the camera (Amcrest) thru the Amcrest UI setup page. The problem is...

I am trying to set up blue iris so that it does not record and send out alerts during certain hours of the day. But I also want the video stream to be visible online during these times. It seems like I have seen a "continue to stream" check box somewhere but I cant find it now. Would...

I am currently running BI 5.7.7.18 (06/28/2023). Renewed my yearly support plan back in February. Now all of a sudden I see "Blue Iris Evaluation Version" on all cameras and it says my subscription expired on 02/02/23. I see some older post about this from back in 2019. Has anyone else had...

Have not been able to access my cousins BI from my IPhone or his, in the past several days. Have Amcrest cameras and I have checked the P2P settings on all cameras. I can access them from the server computer by entering the IP address and logging into the cameras. I have double checked the...

I have one camera set to change preset from 1 to 2 upon the away profile which is triggered when I am outside the geofence. The camera moves to preset 2 but will not hold. After about 5-10 seconds, it returns to preset 1 even though the schedules shows away (Outside Geofence). Any Ideas what...

Hello, I just recently install Zero Tier as suggested by IPCam and it seems to be working great. I can view my cameras from outside the lan, most of the time without issue. At times though the apps appear to be turning themselves off on their on. The only real issue I am having is that...

Hello, I just switched over to fiber optics for internet and my ISP does not provide static IP addresses. I know BI suggest using NGROK but I currently use Zero Tier to connect to the BI server from outside the geofence. I have my IPhone geofence set up using my current location, not server...

I have had a blue iris system for several years using AT&T as my ISP with speeds less than 20 mps. Recently got fiber optics thru Point Broad Band, 300 Mps which is great. Only problem is they do not offer a static IP address in my area so now blue iris is not going out to the web. I had a...

I recently purchased a new Iphone and I used the bar code in the blue iris program to connect it up with BI. Now I have two BI accounts on my BI app on the phone. When you click on the house in the BI App on the phone, I have two of the same thing. Need to get rid of one of them. How do you...

Hello, I am having problems with a PTZ camera that is not responding to action sets. I have one PTZ camera that is set to back-up other cameras when they are triggered. I Have several cameras and most all are set so when they are triggered, the PTZ will turn and in the direction of the camera...

I have three cameras that are set to play a sound wave over the BI server computer when the cameras are triggered. All three cameras play the sound wave when you hit the test button under the alerts tab. For some reason, the sound wave is not coming thru on the computer speakers when a camera...

This is a follow up to the same problem that I have posted on here last week. Several things were suggested to me to try which I have done but still have the same problem. Camera's are loosing signal, WEB UI keeps buffering and loosing video, and SMS text messages are not going out or are...

I have noticed that when viewing the BI Web UI I get a message "Video stream lost, trying to re-connect". It is continually doing this. I checked the log and it says "db corruption detected, run repair/regenerate (all/index)". Can someone explain what's going on and how do I repair it. Thanks

Hello, I am running Blue Iris 5 with 12 cameras. I recently had to change out my router and that seems to be when the problems started. Cameras are sending out push notifications but only four of them have the push sound with them. At times the notifications are coming in several minutes to...

I recently had to replace my ISP modem and in the process the IP address to the blue iris server was changed. I went through the setup process using BI Wizard and got everything back up and running. But for some reason I cannot get alerts from any of the cameras. No SMS text or Push...

I am currently running the BI 5 version (5.6.0.7, updated today) on my computer. I have had some computer and WIfi issues in the past several weeks. One of those problems was that my computer running the BI program, IP address got changed. I found this out when I stopped getting alerts and...

I have a PTZ camera and a bullet type camera that are both aimed at the gate on my property. I have the blue iris program set to sound an alarm thru the computer when a vehicle approaches. Both cameras function fine during the day but for some reason at night, when a vehicle approaches, the BI...

Is it possible to capture a still image from a video clip. Trying to capture an image of some ones face as he turns. Need to capture photo so I can email to some one else. Thanks

I have a Amcrest PTZ camera that looks at Grain Bins and fuel tanks that are close to the road. At night when a car comes up/down the road their headlight are reflecting off of the Grain Bins causing the camera to Trigger. Can anyone suggest/provide settings that may solve this?

In the process of rearranging the camera layout on the blue iris dashboard I moved one of the cameras half off of the dashboard. I am unable to drag it back down and it is now on a separate page. I tried to close that page out, sign out of blue iris, and restart the computer but did not fix...

I am in the process of setting up a blue iris system with a total of 6 cameras. I have 3 up and running. 2 of the cameras seem to be working fine. However, one camera's video cannot be viewed on my apple phone or tablet. I have all camera set the same. I even synced the one not working with...

I have two separate BI Systems that I monitor through my phone, both of separate networks. In the app on the home page I can change the profiles for the 1st setup, however on the second system I cannot change any profile, shield, etc from the home page, they are kinda greyed out. How do you...

Is there a way to cut down on the number of stored canceled alerts in blue iris? I have one camera that continually fires when it is raining. The alert is getting canceled but they are still being stored in the stored alerts folder. Deepstack cancels it but they are still being stored.