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Yep that was it. Thank you. Disabled h.265 and it started working.

Not running it as a service. version 5.3.8.7 Windows logs: Faulting application name: BlueIris.exe, version: 5.3.8.7, time stamp: 0x60061a8f Faulting module name: mfxplugin64_hw.dll, version: 3.11.5.20, time stamp: 0x55688af7 Exception code: 0xc0000005 Fault offset: 0x0000000000032a29...

Hello - My Blue Iris 5 started crashing. Did an update today, was working ok. Tried to add new camera and after reboot it crashes. I can see it starting up, task manager then shows process as suspended logs show: 2 1/19/2021 4:32:52.551 PM App Restarted after...

Yep figured it out. imported settings right away and all clips were present in the storage folder. just deleted db folder and its regenerating now. Thank you

Nevermind. Figured it out

Thank you for the pointer on onvif user. One of my 5231 cameras had different settings from the other ones. Tried to do inspect in BI and it was showing bad response. Tried to change password for existing user and was unable to because old password didn't match. Created new user and adjusted...

Thank you for the hard work. Appreciated

I'm thinking of adding that one, just need to figure out if i can use it without it getting exposed to elements

Thank you. So you define your rules in dahua gui of the camera and then camera follows the procedure you define and BI just records it? Would love to see the video of this setup if you can make it

Yep I just watched your video and kind of figured it out. What PTZ camera are you using?

I would be very interested in this as well. Like the video you were showing of mail being delivered where your ptz cam zooms in on the mail truck and tracks it

The way I set mine is to use ntp and I also enabled DST by defining the times when it starts and ends. In my case it starts first sunday in march and ends second sunday in november.

yep run a snake line or rope in there and if you need to run it again at later time, attach another rope to the cable you pull so that u have the rope in there again for future

You can't passthrough intel onboard gpu to the vm which sucks. You can passthrough nvidia and AMD video cards but they don't do anytihng to BI. start turning on vms one by one and see what happens to the recordings, hopefully its one vm that causes this and you can keep it off or move it to...

esxtop is your best option to do live monitoring, specially with one host

Yep bring it down to 4 cpus instead of 8. as rmw85 suggested shutdown the rest of the vms and test it. When you are recording what is the %RDY on the BI4 vm? You only have 4 cores and 8 logical ones, decoding will use alot of cpu power so it might benefit better to give it 4 physical cores and...

Depends on physical cpu and server. R710 is not the newest server. What is the physical CPU model? OP have you tried going to vmdk disk instead of iscsi inside the vm? Also can you post a cpu usage inside the vm for all 8 cores? not combined

are u using vmxnet3 nic? try doing cpu as 2 sockets and 4 cores instead of 1x8. how is the vm's recording storage connected? can you post settings screen shot of the vm? Vmware tools installed? what is the cpu usage inside the vm when BI4 is running and recording?

Look at performance in vcenter. What does it show for CPU and storage and network graphs?

Open a ticket with Ken and provide him access to the camera.

Updated to 4.3.0.10 and my camera is good now. Did you get yours addressed?

Got a reply from Ken "It was to do with Intel hardware decoding, doesn't like 1520 stride, force to 1536 works. Fix will be out tonight 4.0.10"

Correct

BI is your NVR. Its not a viewer. So you would need to keep your BI computer at the site or get an nvr and use that. You can get a small form factor desktop that will be the size of the nvr. Or you can just buy the nvr itself and use that

anybody know Monica's email address?

Looks like its no longer available for sale for now

Yep thanks to Kawboy12R for pointing that out. Will need to figure out how to get power to it, don't want to drill too many holes. I'm going to install another camera towards the front which will cover my hose reel and my garden.

Yep here you go Need to adjust the settings as this is default but this is much better than before and view point is also better Here is day view

Yep but its at 2MP not 4 :) i updated my support ticket to ken with the info. Also will follow up with LTS

Eureka - I just switched the stream resolution from 1520 x 2688 to 1080 x1920 and camera is now working in BI4. So it looks like 4mp is not working correctly.