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Looks like theres a general problem with the communication between module and dome. I think because its not hikvision its not detected by the module. Or they use other ways to communicate with the dome (e.g. PTZ-Protocol). Maybe someone with a genuine hikvision speeddome can "enlight" us.

I would check the RS485 settings first. One of my cameras showed the same symtoms after changing these settings. Configuration->System->RS485 Baud Rate 9600 Data Bit 8 Stop Bit 1 Parity None Flow Ctrl None PTZ Protocol PELCO-D PTZ Address 0 If that doesnt help you could try...

I think your camera is using the K20IA module which seems to be a hikvision module with a modified firmware. Normally this module is detected as CMR-HD200-20-K while other cameras (using Ambarella A5S) are detected as unknown device. According to this thread...

I have got the same problem like TELLO in the mentioned thread. Setup recording to a SMB/CIFS share is not possible and the cam does not accept original firmware files from Hikvision. Obviously cctvdiscover deleted the firmware files from the site and therefore im looking for the firmware based...

while looking for firmware files for DS-2DF7286-K20 i found this forum and registered here ;)