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I tried several of the solutions posted above with varying results. It is straight up crazy that Hikvision has done this to us but it is an impediment every time I need to edit IVMS4200 video. This works. It's $29.95 but it works. TalkHelper Video Converter - All-in-one Video Conversion...

Nayr, Thanks for this recommendation. I purchased several from Andy. Help out my poor failing memory. Did I not see somewhere in this thread that you said the camera could be setup to livestream directly to YouTube? Without a separate encoder? Thanks, Mike

Thanks bp2008! The address you gave me worked. His SPAM filter had been snagging my emails.

Thanks. I eventually figured out the BI problems. I was just trying to learn how to contact support.

Thanks.

I seem to be having a bit of a challenge getting in touch with Ken. If anyone has any suggestions, let me know. I have been using BI for five or six years and currently have four BI systems running. During this time through last year, I've sent Ken about four questions and until recently he...