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what do I have to do?

good evening first of all thank you for the replies, Bokeh- the cameras were purchased through an authorised hikvision retailer, about 18 months ago. I have checked and there is no reset button inside the camera from what I can see. I can see the camera in a web browser when connected through a...

Good evening, one of my cameras has had a fit and now I cannot log into it or do anything with it. I have tried both password reset tools without success. The camera is a DS-2CD2332 on version V5.4.0 build 160530 Anyone have any other ideas? Cheers Paul

hiya Louisliu I would like to know if you would assist me unlocking one of my hikvision cameras, as I seem to have forgotten the password. the camera is a 2CD2332 on software version V5.4.0build 160530 many thanks in advance Paul

Hi Alastair, Thank you for your response, one thought would be that I may have only had this password issue since installing and using EZVIZ. would it be possible that this application would have any effect on the password of the NVR? Paul

good evening thanks for the responses, I have tried the Hikvision password reset tool, it did work for one of my cameras but not the NVR first of all the firmware is V3.4.90 build 161008 (I may of assumed incorrectly that this is the latest !!) after the firmware update I was not...

I am really struggling to reset the password on my NVR, having forgotten what it was set to when installed. I have searched the forums, however I am unsure what way to go about it and would like some advice if possible. The serial number for the NVR is...

Hey guys, new here after surfing since June 2016. Had a Hikvision camera system added when someone decided to enter the house uninvited. I must say that I am overwhelmed by the capabilities of the system, but also disappointed with the pitfalls. This site has been a mine of information since June