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Did you put one of the converters into FORCE mode instead of AUTO mode? I am not familiar with this media converter but the manual says if you are using two of them (as opposed to connecting through a switch) at least one of them might have to be set to FORCE mode. You also need to restart...

what lights do you see illuminated on the media converters?

First question — is your camera getting power? I assume so... When you say media converter, I assume you are referring to a optical fiber connection between two media converters. What type fiber cable are you using? What type of media converters? Are the media converters compatible with that...

Sorry — I meant 6a. Post corrected.

Interestingly, your troubles have provided a nice test of the new 5.4.5 firmware. Seems the hackers had little difficulty breaking into the camera with 5.3.8 firmware but couldn’t get into the one with 5.4.5 firmware even though it was on the same network and equally exposed. Nonetheless, I...

Cat6a is harder to terminate than Cat5, for sure. I used to get frustrated trying. After a bit of practice I can now terminate Cat6a with ease. Just make sure you have the proper tools and the properly sized RJ45 connectors. Also buy your self a continuity test kit.

Fascinating discussion :) All I know is that my attention to the dialogue in this topic has led me to improve significantly the security associated with my 40 Hikvision cameras. Because of information I have learned here I have updated firmware, removed all port forwarding in favor of a VPN...

Technically this is not outdoor cable but if you put it in conduit it should be fine. One thought -- if you are going to lay the cable, consider a second one as backup. Fiber cable connectors can be delicate. And, yes, you'd need a POE injector or a power supply for the camera. Good luck!

You are correct -- there is no power transmitted down the fiber cable. A typical installation would be connect to a POE switch at the far end and run the cameras via Cat5/6 from the switch. If you are only powering one camera, it may be easier to run Cat6 directly, provided you are under 100...

I replaced my underground Cat6 with fiber and the result was great. Modern fiber has a very tight bend radius -- just inches in fact. Just make sure you are consistent in type of fiber and connector. Are you connecting to switches at either end?

They should be run in separate conduit. They can be run in the same trench. However, if you are burying these, be aware of the potential for a nearby lightning strike to send a power surge up the Cat6 cable, potentially damaging any equipment attached. You might want to consider a surge...

Don't pick on marku2. He's not a native English speaker. He's from Australia :) (For the record, I used to live in Australia and love the country and its people.) So what happened to the Hikvision announcement made a year or so ago about impending software changes to allow its camera image...

I am not sure I can help, but what comes to mind is whether the old router/modem was assigning reserved ("static") IP addresses to the two cameras. This told your viewing software where to find them on the network. Perhaps those IP address assignments were lost during the transfer to the new...

Many thanks! As someone who spent 30+ years consulting with technology companies, I can assure you Hikvision's approach is EXACTLY the wrong way to do what they are trying to do. Rather than introduce a new end-user subbrand (Hi-Watch) they should have introduced a new higher-end brand (e.g...

At the risk of actually providing information the poster requested... You could see if your work establishment allows connection to the local work network via a VPN. If you are able to access that VPN then you should be able to access the camera remotely. However, a prudent IT department...

At the risk of actually providing the information you requested... I'm operating about 35 cameras with 5.4.5. So far everything appears nominal. I've noticed no bugs. I don't knowingly use line detection, so I can't comment on that.

I cannot answer your specific question. However, I can report that I have a mix of Hikvision-branded cameras as well as OEM cameras (mostly from Nelly's Security) and I use the exact same firmware on them (STD). No issues.

I just installed the Creator update to Windows 10. Upon rebooting Bitdefender 2017 reported that SADPTool.exe was infected and identified the virus as "Gen:Variant.Johnnie.5373." Before this point I had used this version of the SADP Tool without any issues or virus warnings. Does anyone know...

What I found in a similar case is that, unlike in earlier cases, you could not update the firmware until the camera's Live View functionality worked in the browser. This required (1) that you use IE or another browser with NPAPI support and (2) you have the latest version of WebComponents...

The situation is confusing. Yesterday morning when you downloaded the firmware zip file it contained two firmware files -- 5.4.41 and 5.4.5 -- and a txt file instructing you to update sequentially. The latest version isn't as clear and suggests you can go directly to 5.4.5 -- I think.

Thanks -- but not sure what you refer to when you write "this is the reason." Do you mean the need to improve security overall or the need to allow hacked CN cameras to be upgraded using English-language firmware? I have three CH cameras acquired over the years, converted to English language...

I would be surprised if Hikvision USA would do anything to facilitate user upgrades of hacked CN cameras.

Don't update to 5.4.0. The version you want is 5.4.5. We need someone to build a tool to update CH region cameras to 5.4.5 and then change language to English or German or whatever.

Hikvision USA has released two firmware updates, one of which is 5.4.5. However, they also released 5.4.41 and inform users that you should NOT go directly to 5.4.5 but must instead upgrade in two steps, first to 5.4.41 and then from that to 5.4.5. The upgrades evidently deal with a security...

If it is a CH camera won't you get "upgrade failed" if you try to use WR firmware?

Sorry -- I've never opened up the barrel plug so I don't know what color wires are in there in either configuration.

This is an excellent solution and I've starting replacing my camera female RJ45 connectors with male connectors, especially since the female ones are prone to corrosion. However, I've found that Hikvision 2032 (R0) cameras (I have over 35 of them!) have TWO different types of wire settings. It...

Same here. They work 95% of the time but I have to reset (unplug / plug in) about once per month. There is no substitute for direct Ethernet connections. I will let everyone know what happens with the integrated powerline/POE adapters.

I'll run some measurements next time I'm down there and report back. MJB

Hi, Great forum. Look forward to participating. I operate two camera networks at different locations with a total of about 27 cameras, almost all Hikvision with a handful of Foscam and one Trendnet. Using BI and IPCamViewer for monitoring, Asus routers, EnGenius APs (for the Foscams) and...