Search results
-
Camera stopped working
I have two ip cameras that worked flawless for years until 3 days ago one of them stopped working. I have no idea what to do. Is it because I have to upgrade the software? I bought the BI software in 2017 or 2018. I'll provide additional information if needed -
BI App IOS stopped connecting
My BI app only works/connects when i'm at home using wifi. How do I get it to work whenever I'm not at home or using cellular data ios device? I was working fine before. I'm not really good at this stuff. appreciate anyone's help- jameshtx
- Thread
- Replies: 2
- Forum: Mobile Apps
-
Can't connect to BI on LTE (at&t)
My wife and I cannot connect on LTE however have no problems when at home on wifi. I have set port forwarding on. This was not the issue before our new desktop. I had everything working fine on old laptop. I even deleted and reinstalled mobile app as well. -
Newbie from Houston
Not just a newbie to this site but also to the IP camera world. I'm excited and looking forward to getting help and learn how to get my system up and running. James- jameshtx
- Thread
- Replies: 2
- Forum: New Member Introductions
-
Remote access outside network
I'm brand new in the IP world and want to use the BI app (iphone) outside my house but I don't know how to set it up. Right now it's working when i'm at home. I read that port forwarding is not the way to go. All comments and advice are welcome. Thanks James -
ios app help
I just setup my mobile app last night at home and was working fine. Then it doesn't want to connect when I'm at work. Do I have to be at home in order for mobile app to work? Need help. thanks attached is the screen shot of the problem