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    BIT email test throws error

    I have BIT configured correctly, I believe, with known user and password, as well as SMTP server and port. However it fails the "Test". How to diagnose? Does BIT have logging? Don
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    BIT 1.7 CPU usage

    All, I just upgraded to 1.7. Everything seems to be functioning, but a challenge I saw in the past has reappeared. CPU usage by BIT alone is ~30%. Bitmap attached. This setup is 2 cameras, the CPU is i5, with an SSD drive.
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    BI 4 alert MPEGs "stutter" at beginning of playback.

    Fenderman, I read with interest your guidance for @Durzel in March of 2015. The suggestions seemed appropriate for what I'm experiencing. I made the following configurations changes: . Set the camera's frame rates to 15fps . Set the BI camera frame rates to 20fps . Set the video record...
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    BI4 shows WD My Cloud with negative free space

    "Clips: \\WDMYCLOUD: 19, 27.4G/211.0G (-183.5G) (1)" Your suggestions would be appreciated.
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    Now my licenses have disappeared?

    All, I am growing increasingly concerned about my BI installation. After a Windows update today, BI is looking for my licenses and shows 0 (zero) days left. Wha????? Don
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    New challenge: Error 10061 "connection refused" on port 81

    All, The latest in a recent string of BI-related issues: I use the JSON interface with some Python code to turn BI Alerting on or off depending on the state of my alarm/home automation system. If the HA system is set to "Away" or "Night", I turn alerting on. If "Disarmed", I turn it off...
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    Is there paid support?

    All, After months of rock-solid performance, I'm experiencing a rash of issues. Can I pay for some real-time support? Don
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    BI-New alert behavior on latest build

    I have 2 installations of BI. Both are on the latest build. I have a total of 8 cameras, 2 in one location, 6 in the other. On the latest build, with "Attach an MP4 video with duration" checked, I am now getting about 20% of the alerts with attached video clips, where on previous builds, it...
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    DS-2CD2F42FWD-IS issues and question

    All, I purchased this camera from Amazon a month or so ago. 2 issues: 1) It drops off the network at least once a week and must be rebooted. 2) This camera's PTZ functions do not work in BI. Current firmware is 5.5.0. Any ideas where I can get updated (hopefully fixed and more reliable)...
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    BIT 1.1.7 significant problem

    All, I ran this update today, or rather I attempted to. The update failed with a folder permission error. I have attached the screenshot. More worrisome, it failed and didn't fully roll back, so BIT shortcuts no longer work, etc. I am logged in as a full local admin. Don
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    BI video overlay anomaly

    Using the latest version of BIT, I created 6 macros. I then inserted those text elements into the video for 1 camera. 4 of 6 behave normally. 2 were created and appear in the center of the video image. However, they are not selectable, not movable and cannot be deleted. Snapshot attached.
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    Kudos and thanks to Blue Iris

    I had tried for several years to use iSpy. The frustrations just became intolerable, but I didn't know what my options were. Thankfully, I read a blog where the writer said "Blue Iris is considered the gold standard". Bingo. I made the change in 2 homes and haven't looked back. Fantastic...
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    BI alert playback anomaly with new HIK Vision cam

    All, I am seeing a curious problem: Alert snapshots look normal Alert video clips playback split and upside-down. Hikvision model: DS-2CD2F42FWD-IS Video sample attached
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    Blue Iris geofence fundamentals

    All, From my research and experimentation, it seems that I must have GPS running and the BI phone app running (and in the foreground) for geofencing to work. I would prefer to be wrong on this, as these requirements seem unreasonable and impractical. Battery life and impact on a smartphone's...
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    Geofencing troubleshooting

    All, Here's my setup: BI 4, up to date Samsung Galaxy S7, BI Android app installed Geofencing enabled Phone is registered with the BI app, geofencing enabled, exit and entry actions set (stoplight) and push messaging enabled. Lat & Long set. Radius - 25-meters On the smartphone, GPS is...
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    New WD My Cloud Home issue with Blue Iris

    All, Summary: Blue Iris "sees" the WD My Cloud Home Public share, but has it colored black, shows a question mark, and the Clips/Archiving function does not write any files there. I can manually copy or move files to the share. Any ideas? Don
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    Hikvision PTZ broken in Blue Iris?

    All, Somewhere in the last week or two, without any changes in my Blue Iris camera configuration, PTZ stopped working. Any ideas? I'm stumped. I need this functionality, obviously. Thanks, Don
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    Blue Iris feedback

    All, I fought iSpy for more than a year. After reading a user's description of Blue Iris ("Blue Iris is widely considered the gold standard"), I took the plunge. Wow. Running within 30-minutes or so. Cameras that I couldn't get running under iSpy up and configured in minutes. CPU not...
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    JSON and Leviton/HAI Omni integration question

    All, I use Leviton Omni as my home automation/security system. I want to simply use the security setting (Away or Off, for example) as triggers to set the BI stoplight Green or Red. I have read the BI JSON help file, but so far, I don't see how to do this. Your assistance would be...
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    Fanless, headless PC question

    All, I'm considering this i7 7500u fanless PC for my 6 camera install. I'm currently running a Dell laptop i5; it runs around 30% CPU. Your feedback would be much appreciated...
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