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    HIK-Connect push notifications

    All, I have an update, 2nd line support has come back to me to inform me that their R&D department has made a change on their servers, they have asked me to retest. Early days but so far so good, I’ve received notifications for everything so far. Can you see if this has fixed it for you and...
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    HIK-Connect push notifications

    I chased up on Monday, they are still investigating. Didn’t realise there was an update but it’s definitely same as before. Deleted the App and reinstalled it to see if that makes any difference, not holding my breath! Sent from my iPhone using Tapatalk
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    HIK-Connect push notifications

    Excellent, I’ll let them know. Sent from my iPhone using Tapatalk
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    HIK-Connect push notifications

    Anybody with Android they can try?? Sent from my iPhone using Tapatalk
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    HIK-Connect push notifications

    I’ve finally got it through to them it’s just the pop up push notifications that aren’t working 100%! Sigh, I told them to look at the latest release of their App as it was around that time it stopped working. They did check logs on servers and their seems the push is working on the server, so...
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    HIK-Connect push notifications

    I’m iPhone 6+ but my wife’s iPhone 6 and iPad Pro all exhibit the same behaviour, latest iOS on mine phone and earlier iOS (not sure which) on my wife’s phone. Slow going with 2nd line support as hey are in China and the 8hr time difference means I get their first email first thing in the...
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    HIK-Connect push notifications

    Hi, I occasional have some buffering, but usually it plays fine. However I do port forward all my stuff, I think performance is better. Also I tend not use the HD when live view and stick with Basic stream which is 640x320 I think. Remote playback is whatever it was recorded in but tried that...
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    HIK-Connect push notifications

    Thanks for posting as I now know for sure it’s HIKVision. it is with 2nd line support in china but haven’t heard from them since Friday. Please could you email support and raise a case, it’s pretty straightforward. Are you from UK? If so you’ll get handed over to UK support and they should...
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    HIK-Connect push notifications

    I would wait and see what HIKVision 2nd line support comes back with. I will update here when they update me, hopefully tomorrow/monday.
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    HIK-Connect push notifications

    Has HIKConnect ever worked for you? The case has been handing over to 2nd line support it seems. I've handed over my logs and my account details and they are going to get back to me once they checked it all out. Slowly getting further. If you contacted support, hopefully they will get the...
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    HIK-Connect push notifications

    Also like to add that the messages tab in the App is showing all the intrusions and motions, I’m just not getting notified of all of them, only about 50% of them. Sent from my iPhone using Tapatalk
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    HIK-Connect push notifications

    Yep, I’ve tried port forwarding, tried UPNP, tried creating a new HIK Connect. The only thing I haven’t tried is resetting the NVR. iVMS 4500 also stopped working for me, trying to enable Alarm Notifications gives me a connection failure, tried LAN IP and external DDNS. Definitely think it’s...
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    HIK-Connect push notifications

    And now ivms 4500 lite has stopped working. I can set alarm notifications on the device internally and externally. It seems HIKVision has totally screwed something up at their end!! It’s been around 3 weeks now, if this continuous I’m going to have to start looking at other brands...
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    HIK-Connect push notifications

    Thanks for your reply. Strange, I've been having no issues with iVMS-4500 Lite on my iPhone. All my issues are with alarm notifications and HIKConnect. I got in touch with HIKVision and they haven't mentioned anything on their side, either they don't know about it or the support guy is not...
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    HIK-Connect push notifications

    hi, is anyone having issues with push notifications on HIK-Coonect app on iOS? I have six HIKVision cameras connected to HIKVision NVR (7608NI-K2). All set up with smart intrusion and line crossing detection. I registered my NVR on HIKConnect service and HIKConnect app and enabled alarm...
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