1. Go to www.ezviz7.com create account (if u dont have one)
2. Set ur DVR/NVR/IPC, Configuration - Network - Platform access/Extranet access - checklist enable cloud P2P ( enabled by default )
3. Download the app on android or iOS (ivms-4500 / Ezviz)
4. Add Device on iVms/Ezviz app, by barcode...
no, u got it wrong,
ezviz is cloud service presented by hik-vision, u dont need uPnP nor port to be forwarded.
some ppl got the same issue on android, but the ezviz app works like a charms on iOS, the problem mostly occured on android users