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That appears to be a much better download site. I was searching their US site, DS-2CD2085FWD-I-Hangzhou Hikvision Digital Technology Co. Ltd. Thanks!

Hello All! Been working a lot and haven't had a chance to hop on and reply to you guys yet. You were 100% right. It was settings. I had changed the encoding to H.265. I also had to use IE, which is still the only browser that works. the plugin won't install into firefox at all After the...

Just an update. I had installed a windows 7 VirtualBox, followed all of the firefox instructions as well as tried chrome, IE etc.. exact same issues. so I'm just going to return this camera as I think this particular one is defective. I thank you all for you help and time. I hope every has a...

So, I've tried maxthon. Still no go. I have uninstalled and re-installed firefox esr again. I did notice that for some reason, even though I am running the webcomponents.exe with the browsers closed and as admin, they are not being installed into my browsers. Is there a newer version of the...

Yes sir. Completely uninstall, then reinstall by right clicking and run as administrator. Also running the WebComponents.exe as admin as well. Still having the same issues.

Thanks for the help! When I get home from work today, I'll try out the Maxthon browser. The ESR version was the version that FrankMCN has linked for me to try and it did not work. Is the Hikvision preview a seperate plugin from the WebComponents.exe that gets downloaded when you click on the...

Hello! I completely uninstalled firefox and installed the version you linked, 32 bit version, and then installed the webcomponent.exe and it still does not show an image =( Thanks for your help though!

Hello! First time poster, Hope I'm not being redundant with this post. I have search for days now on trying to get this figured out. I am using a DS-2CD2085FWD-I going through an POE injector to my switch and accessing from my pc. In iVMS-4200, I am able to get an image from my camera. I am...