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I wholeheartedly agree.

Thank you Ford. I had the same problem with the cameras I used for testing. I was able to use reset using the reset button for the dual cam I got from Andy as it's was already exposed once you remove the cover. For the NVR, I hadn't set secret question so it wasn't an option for me. I guess I...

I was about to write to say that that the part (where the screw to tighten the ball is located) is fixed to the base and cannot be rotated. Then I applied more force and it rotated. That was what I was missing. Thanks for the guidance. Yes and finally support people responded to my emails...

I bought this NVR last year, unpacked, tested and put in my storage as I didn't have time to install wiring for the cameras. Now when I try to logon, I couldn't remember the admin password. There is a forgot password option where you capture the text via QR code and send to support email...

Andy, just sent you an email about 2 x IPC-HDBW4231F-AS. Thanks