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Excellent!

They also asked me to access to my camera system. I created a temp standard user and sent them that info. I then deleted the user when the bug was fixed. Developers need this info to test code.

Update. Support did email me a new Android app pkg file to test. It fixed the issue, so I'm assuming it will be in the play store soon!

Just saw the log. Yup. That updated killed the app. My wife's phone still works but she cannot take a screen shot anymore. It crashes.

I also emailed support about this issue. Just putting lots of feelers out there to make sure I didn't miss anything. Nine times out of 10, it's the user ;) FFMPEG???

Greetings! Just like the title, all video clips recorded and camera feeds are black. The web and server itself work perfect! I uninstalled/reinstalled the app and it's still displaying black. My Honor 8 phone is updated to the latest Andriod OS. Anything I'm missing? I checked to make sure it...