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Hi, I have the Hikvision DarkfighterX PTZ model DS-2DF9C435IHS-DLW. I'm attempting to clarify what the purpose of highlighted LED's in the screen shot below are for? They're similar in appearance to the LED's on a Hikvision ColorVu cam that I have, which give off 'white visible light'...

Hi, Anyone know the username & password to the Hikvision FTP site ftp:/ftp.hikvision.com? I looking for firmware for the PTZ model DS-2DF9C245IHS-DLW(T2). Noting that firmware for this PTZ isn't listed on the Hikvision UK or European download portals. Thanks very much. Cheers, Tom

Hi, I recently ordered the Hikvision PTZ model DS-2DF9C435IH-DLW however the supplier sent me the model DS-2DF9C435IHS-DLW. These models are from the Hikvision Darkfighter X range. I'm deciding if I should keep the model DS-2DF9C435IHS-DLW and get a refund for the cost difference and the...

Hi, I have recently purchased the Dahua PTZ model SDAL6245U-HNI-IR to replace my older Hikvision PTZ model DS-2DE7186-AE. I have it connected via ONVIF to my Hikvision NVR DS-7616NI-I2/16p. The problem is that at night the Dahua SmartIR function doesn't dim the image down enough automatically...