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Hi, We have been receiving some strange notifications from the DMSS iPhone app over the last week, e.g. "Test", "1111" and "2323". When we click the notification, it opens the DMSS app to the Messages section and that message is not there. Where would these messages be coming from? Do we need...

I managed to work around this issue by creating a couple of DNS A records pointing to my public IP address and using a different DNS name for each door station. Everything is all good then, so it seems to be a problem when the door stations are setup with the same address in the app but they...

We have 2 x Dahua VTO2000A door stations on our network at home: Front Gate (IP 192.168.0.252, port 37739) Garage Door (IP 192.168.0.251, port 37777) The router is configured to forward our public IP address to each door station based on the above ports. We can access each door station via the...

Yes, the settings are identical.

Thanks for your suggestion. I disabled all the sounds and it still took the same amount of time before the unlock.

We have 2 x Dahua DHI-VTO2000A video intercoms at our house and use the iDMSS app to answer the ring and to unlock the doors. Both units are working fine but with one of them, there is a long delay (5 to 10 seconds) between when it says "the door is unlocked" and when it actually releases the...