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USA factory product under warranty until 4/2/2023 with email confirmations straight from Hikvision USA support confirming warranty status. Camera is in perfect condition. This camera retails currently for $3400. Advertised prices for this camera new less than that are probably non USA imports...

I have 3 DS-2DF8236 series cameras. These are the huge $3500 ones that have or at least had excellent tracking. Two of my cameras have v5.4.9 and track perfectly. The third has v5.6.0 and can't track hardly at all. It seems obvious that the algorithm was updated either intentionally or a bug...

I'm building a shed. I'd like to timelapse document it. I have PTZ camera that I'd like to auto record when move it to a preset. I don't see any obvious way to do this other than clone the camera. If I clone the camera, then I guess I could leave it disabled until I want to record. When I...

I ordered a HAC-HFW2802T-A-I8 and got something entirely different that looks similar but ended up being a iMaxCamPro HCC3181T-IR with a 1/2.7" sensor vs the 1/1.9 that the Dahua comes with. The camera looks similar and has similar specs until you dig deeper. Anyways, it was then while digging...

I have 14 cameras ranging in price from $50 to $3500. 5 of them are Reolinks. Several of them are even in locations, like the attic, that are perfectly fine for what they do. One of them is a 410 on the west side of my house. The aperature is closed down very small even at night with IR which...

Rolling back to 5.5.1.7 will fix it. 14 of my cameras are Reolinks and 5.5.1.9 results in the 5 Reolinks all getting no signal and the BI UI freezing over and over again. Those 5 camera failures appear to be tied to one specific Reolink camera that when disabled the other 4 work fine with...

I've just upgraded from a DS-2DF8236I-AEL running V5.4.9 build 170123 to a DS-2DF8236I5X-AELW running V5.6.0 build 190724. I'm having a problem with license plates washing out at night. The older camera has a setting "exposure level" that I was able to adjust down so that license plates are...

I have a camera that points out to the street in an area that I don't want any AI alerts at all. That camera reverses 180 degrees pointing into my breezeway whenever one of the doors opens or motion sensor activates. It's only during this preset that I want to detect and notify on people....or...

I think I just figured out why I'm getting so many fewer motion events with substreams. Do I need to lower this setting proportionally to account for way fewer pixels on the substream? i.e. if I had it set to 100 pixels when the image was 1920x1080 but now it's just 640x360, then do I need to...

Just upgraded to BI a few days ago and have turned on DS for most of my cameras. I just realized I have a huge problem. I'm no longer getting recordings on regular old motion detection. I'm only getting recordings when DS detects one of the filtered object types. I still want the alerts for all...

Just upgraded from BI 4 to 5 a few days ago. My pre-record buffers for all 14 cameras have completely stopped working when using substreams. If I turn the substream off for a camera, the pre-record buffer starts working again.

I need to setup the same curl command for 14 cameras to to send a pushover event. Is there any way to copy alerts or have a common alert that all camera can use?

I have an extra Hikvision DS-2DF8236I-AEL that I'm replacing with the laser IR version. It is a USA product. It just passed it's 3 year mark so it is no longer under warranty. It was used at my house, not a commercial location so it's had an easy life. It's in perfect condition. No scratches...

I haven't yet installed Deepstack, so some of these questions might seem naive. Since Deepstack itself can filter out white listed faces, does this work with BI integration? Is there a way to identify unique faces and white list them with an exclusion file? If an object is both detected as a...

Just picked this up on ebay for $710. USA product. I called Hikvision with the serial number and the 3 year warranty is good until mid 2022. Was used as a demo for just a few days so it's still essentially brand new...

14 cameras currently running. Everything was fine on BI4. CPU about 25%. Gigabit connection from PC to my Unifi switch. 75 mbps constant stream from all cameras. Nothing else being done on the PC. Tons of bandwidth unused. After upgrade, enabled substreams. CPU now 2% with substreams enabled on...

Now that we have Deepstack for things like object recognition, what about local license plate recognition? Any whispers of opencv/alpr integration or teaching deepstack how to track and read license plates? Perhaps deepstack for tracking a license plate extracting the actual plate image...

I have BI5 running with 14 cameras currently. At 2% cpu using substreams for motion detection. The entire i7-8700 is sitting at 6% total cpu. I'm about to install Deepstack. With so much cpu headroom left on my PC, would I still benefit from a dedicated graphics card like a 1030 or P400?

Upgraded from BI 4 to 5 today. I didn't even know about the substream thing. My motivation was Deepstack integration. But then I read the note about substreams. I have 14 cameras ranging from 2 to 5 MPs. I enabled and configured the substreams on each one and had BI rescan the ONVIF cameras and...

Years ago, after the VB635 was discontinued by Sony, I happened to score two new sealed units on ebay for $199. List price before being discontinued was $2000. Despite it being discontinued, I thought it was a very good deal. Since then prices have gone through the roof on this camera. I still...

My rooftop Unifi APs on my roof get me about 30 Mbps up/down on 2.4 GHz 600 feet away from my house. I'd like to locate a few cameras remotely. This is not situation where I can stick to my usual wired/POE policy. Has anyone had any luck with out of the box cameras that recharge on solar and...

If I enter smtp.gmail.com, it doesn't work. If I ping the IP address from smtp.gmail.com and enter that in the server address, it works fine. Obviously that's just a short term fix since googles smtp server address changes from time to time. Also, even with the IP address directly used, it...

Can't get my new SD59225U-HNI to track reliably. It's about 25% successful. Dahua example: Hikvision example: IVS rule: Is it just the Dahua is not very good at tracking vs the Hikvision? Yes about 25% of the time it tracks perfectly fine but most of the time it's like this.

No activity here in over 6 months. Is it working with BI5? Has it been fixed to do detection on more than one frame yet? Have the notification issues been fixed so we can get different notifications based on human vs no human?

Just setup new open box XPS 8930 16GB I7-8700 machine that I got for $499 (it came out last year). It replaces a Sandy Bridge i7-2600s (lower power version). BI was running at about 25% of cpu consuming about 85 watts on the Kill-O-Watt on the Sandy Bridge machine. The new machine with Intel...

Any thoughts on adding this? Are you using your own engine or something like Rekognition on AWS?

Does anyone who's using the free tier know if the "data destination" on the local agent for "Other HTTP Web Server" and "Local Queue" work? i.e. do they disable functionality on the agent based on the service plan or just the cloud features? If the local and other data destinations continue to...

Was going to buy a dedicated LPR camera but this tracking Hikvision has been spectacular at LPR. This Maxima was 325 feet away.

I'm away from home and my VNC server crashed so I can't get into my PC. I have a camera in my attic that I need to look at clips but have it hidden so it normally doesn't shop up. The mobile app, both android and ios have a hide setting where you can select none, hidden, disabled...

Does anyone with a Hikvision PTZ camera have their Park Action set? I have mine set to enabled, 20 seconds, preset 2. And after a smart track event, it always returns to preset to. But if I select a preset either through their interface OR through Blue Iris(it doesn't matter which), it will...