2CD2542FWD-IS Big Issue

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Hi

Can anyone please help me figure out why everything is whitewashed here? The 4 dots on the screen and the line i think is due to a scrratch on the outside for which ill need to get a replacement but the picture in general is what im seeking help with.

Also if anyone knows where i can get a replacement cover.
 

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pozzello

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25xx is the mini-dome right? domes just do that.
it may help to:
1) check that the foam ring around the lens is firmly up against the inside of the dome, and/or
2) move the camera away from any nearby surfaces that might be reflecting IR back into the dome...
 
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foam is goo d i checked that. Prob is any angle i try either i dont get the area i want or the ir glare gets in the way. My question is more on the image quality. Does anything seem off?
 
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dome off all is good. my problem still is the location. either i dont get the are i want covered or i get it with a glare:(
 

pozzello

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can you move the cam to a different location that results in less glare back into the dome?
or leave some lights on so you stay in color mode?
or leave the dome off. or get a non-dome cam...
 

alastairstevenson

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The 4 dots on the screen and the line i think is due to a scrratch on the outside for which ill need to get a replacement
These domes are so vulnerable to the slightest scratch, even from a wipe with a cloth.
I've found these are suitable replacement domes for the Hikvision mini-dome cameras, I've used a few and been very happy with the results.
US $6.85 |JMX 2 INCH Acrylic Indoor / Outdoor CCTV Clear Camera Dome Cover IP Camera Dome Housing-in CCTV Camera Housings from Security & Protection on Aliexpress.com | Alibaba Group
They are just a couple of mm too high - which can be dealt with either by pulling the foam ring up a little so it touches the dome inside, or by replacing the very small o-ring seal with one that's 2mm diameter to pull the dome down a little.
 
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