5 Second Delay - Live Feed

[MikeBk]

As of about an hour ago (after having no issues for about 2 weeks) my blueiris software live view has a delay of 5 seconds.

Observations:

• The blueiris web (ui3) live view has no delay (thankfully)
• Viewing the camera directly has no delays (via hikvision web client)
• CPU usage is 13-15%
• RAM usage is about 750mb
• When it occurred nothing had changed on the Server. The only thing I was doing on the server at the time was deleting some alert videos in BlueIris
• I access the server via a wired connection on a gigabit network through RDP (with performance set to LAN)

Server: Intel i7 2600K, 16GB RAM, SSD
OS: Windows 10 x64 Pro
Camera: HIKVISION DS-2CD2385FWD-I
BlueIris Version: 4.8.6.3 x64

What I tried:

• Restart Camera
• Restart Server
• Turn off OSD in BlueIris
• Turn on OSD on Camera (this reduced the CPU usage, but no change on Live Feed)

That's really about it. I don't want to change anything because nothing has changed!

Is there a system log in BlueIris? The "messages" log isn't very helpful.

 

[fenderman]

As of about an hour ago (after having no issues for about 2 weeks) my blueiris software live view has a delay of 5 seconds.

Observations:

• The blueiris web (ui3) live view has no delay (thankfully)
• Viewing the camera directly has no delays (via hikvision web client)
• CPU usage is 13-15%
• RAM usage is about 750mb
• When it occurred nothing had changed on the Server. The only thing I was doing on the server at the time was deleting some alert videos in BlueIris
• I access the server via a wired connection on a gigabit network through RDP (with performance set to LAN)

Server: Intel i7 2600K, 16GB RAM, SSD
OS: Windows 10 x64 Pro
Camera: HIKVISION DS-2CD2385FWD-I
BlueIris Version: 4.8.6.3 x64

What I tried:

• Restart Camera
• Restart Server
• Turn off OSD in BlueIris
• Turn on OSD on Camera (this reduced the CPU usage, but no change on Live Feed)

That's really about it. I don't want to change anything because nothing has changed!

Is there a system log in BlueIris? The "messages" log isn't very helpful.

Blue iris options>remote desktop>unrestricted
Something had to change, you were either not using rdp before, or it was set to unrestricted and you set it back to 5 sec.

 

[MikeBk]

Thanks, that was it (I can't remember changing that option, but I must have?).

However, the path is: Blue Iris Options > Cameras > Video During Remote Desktop > Unrestricted

 

[fenderman]

y

Thanks, that was it (I can't remember changing that option, but I must have?).

However, the path is: Blue Iris Options > Cameras > Video During Remote Desktop > Unrestricted

yes you must have, it doesnt happen on its own.