Android app connection issues

[Euan Andrew]

trying to connect to BI from my phone.. comes up can not reach server but my router is set to correct ip address and is also set to DMZ for correct ip address... no firewalls set but still same issue... any help would be great.. thx

 

[fenderman]

trying to connect to BI from my phone.. comes up can not reach server but my router is set to correct ip address and is also set to DMZ for correct ip address... no firewalls set but still same issue... any help would be great.. thx

could be a bunch of things..
first, dont use dmz.
second, check your ports and ip addresses. confirm its properly forwarded. canyouseeme.org

 

[Euan Andrew]

Success: I can see your service on XXX.XXX.XXX.XXX on port (80)
Your ISP is not blocking port 80

Ips are all ok

I can connect fine by LAN but from out side my network i cant connect..

 

[fenderman]

Success: I can see your service on XXX.XXX.XXX.XXX on port (80)
Your ISP is not blocking port 80

Ips are all ok

I can connect fine by LAN but from out side my network i cant connect..

What service is running on port 80? Webserver? It could be womsometh other than bi...

 

[Euan Andrew]

only servise running on port 80 is BI

 

[fenderman]

only servise running on port 80 is BI

try using a different port and adding that port to the address in the app...some isp create issues with port 80..confirm ip...what ddns service are you using or are you entering the actual ip?

 

[Euan Andrew]

Changing the port worked.. thx for that... i found some upnp device was also set to port 80 so i expect thats whats been stopping it from working.. think its one of my cameras but all is good now.. thx for the tips.. case closed

 

[fenderman]

Changing the port worked.. thx for that... i found some upnp device was also set to port 80 so i expect thats whats been stopping it from working.. think its one of my cameras but all is good now.. thx for the tips.. case closed

Disable UPnP on your router ...it's a security risk...
Also see the VPN primer for noobs thread